Technical Sales Engineer

4 weeks ago


Benicia, United States Flowserve Full time
Company Overview
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.

Role Summary:

As a Sales Engineer, you are responsible for maintaining and developing relationships with key customers and trade organizations, understanding and solidifying purchase agreements, customer alliances and market trends.

You will also develop a keen understanding of Flowserve operations to enhance selling effectiveness and coordinate selling efforts with other internal and 3rd party selling channel partners.

Responsibilities:
  • Drive bookings levels to meet and/or exceed assigned bookings goal
  • Maintain regular, planned communication with key customers in the area you support
  • Develop and implement marketing plans aligned with regional sales objectives to support organizational goals.
  • Serve customers as a primary contact for all business dealings, ensuring all customer concerns are being addressed including proposals, deliveries, repairs, quality, warranty claims, etc.
  • Educate customers on the quality, features and uses of our products through the full use of the company’s marketing materials.
  • Collaborate with application engineers, customer service, and manufacturing to ensure customers’ needs are met.
  • Knowledge of the design and operational requirements of rotating pumps, mechanical seals and related equipment.
  • Skilled at product demonstrations, presentations and business writing.
  • Proficient in technology such as Microsoft Office, Excel and PowerPoint.
  • Maintain organized records, including regular reports, quotes, status, actuals, expenses, etc.
  • Demonstrate financial acumen to discuss business decisions, particularly return on investment in support of solution selling.
  • Able to work independently, efficiently and communicate productively with others.
  • Some physical activity required, such as walking large customer sites, lifting at least 50 lbs, and ascending/descending ladders and staircases in multi-story facilities.
  • Other duties as assigned.

Requirements:
  • BS or BA Degree in relevant field and/or 3–5 years relevant experience.
  • Sales experience with rotating equipment such as pumps and mechanical seals - Training available
  • Experience in the oil & gas, power, paper and/or chemical industries, including familiarity with API 610 Standard.
  • Training in sales techniques, negotiations and business finance.
  • Demonstrated skills in leading meetings, including setting agendas, preparing, facilitating discussions and assigning follow-up activities.
  • Ability to lead root cause failure analysis and communicate results.
  • Strong verbal and written communication skills.
  • Up to 50% of travel is required covering the Northern California region.

Preferred Experience / Skills:
  • Project management experience is a plus.

Benefits:
  • Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, 401(k) and many other excellent benefits


About Flowserve:

Our history began over 200 years ago, and today Flowserve employs more than 15,000 associates in 300-plus locations around the world, including over 180 quick-response centers that provide aftermarket parts and services to customers. Flowserve offers more than 100 distinct pump models and a wide range of valve and seal products. Through our unmatched combination of products, engineering and aftermarket services, we help our customers achieve tangible business results: lower operating costs, optimized performance, prolonged equipment life, mitigated risks and higher productivity. Draw on our industry expertise to help address your most pressing challenges while reducing expenses, minimizing risk and maximizing performance.



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