Commercial Lines Account Representative

3 months ago

Harrisonburg, United States LD&B Insurance Services Full time
General Job Description:
The Commercial Lines Account Representative is an energetic professional interested in helping our business grow through constructive, empathetic conversations and by providing remarkable customer service. This individual must be a self-starter who thrives in a fast-paced, team environment and who exhibits exceptional interpersonal relationship skills. The successful Commercial Lines Account Representative will communicate and coordinate with their colleagues in their specific division and in our overall organization to deliver optimal levels of care for our clients and to achieve divisional and organizational objectives.  With this backdrop in mind, the Commercial Lines Account Representative communicates directly with clients, prospects, partners and vendors through a variety of channels in order to educate, problem solve, process, identify solutions and create calm depending upon situational demands.  As a representative of the organization, the Commercial Lines Account Representative aligns personally with the organization’s values as reflected in the LD&B BLUEprint and models these values on a daily basis.

Essential Duties & Responsibilities:
  • Understand risk management techniques and coverage options to meet the needs of a diverse business community.
  • Maintain a positive, empathetic and professional demeanor toward customers, colleagues and vendors at all times.
  • Demonstrate communication and customer relationship skills and in understanding how to utilize the division’s products and services to meet customers’ needs.
  • Manage a standard-sized or moderately complex group of clients and cooperate with colleagues to serve all clients within the division.
  • Provide prompt, accurate, courteous and customer-focused service to clients. Service includes responding to questions, resolving complaints, processing requests, providing information, researching problems and developing solutions.
  • Provide feedback to the Division manager concerning the efficiency and effectiveness of the customer service process and collaborate with others in the division to develop, implement and meet division goals.
  • Maintain accurate, complete and timely records of all activity in the appropriate agency and partner data management systems.
  • Maintain a strong work ethic with a total commitment to success and consistently demonstrate our BLUEprint values every day.
  • Demonstrate regular and reliable attendance.
  • Other duties as assigned.

Education, Requirements, Qualifications & Skills:
  • High school diploma or equivalent required.
  • Prior customer service experience required. 
  • Current appropriate licenses, certifications or credentials necessary and applicable to the division, including maintenance of same, or the ability to obtain these licenses, certifications or credentials. 
  • Must be a self-starter and capable of completing tasks with little or no supervision.
  • Exceptional oral and written communications skills.
  • Strong organizational, analytical and problem-solving skills.
  • Ability to understand and adhere to all requirements related to information security, privacy and confidentiality at all times.

  • Key Account Specialist

    4 weeks ago

    Harrisonburg, United States Electrical Equipment Company Full time

    Advance your customer service sales experience and join a strong team who allows employees to thrive, ensuring long tenure and job satisfaction. Take advantage of a solid benefits package along with competitive pay up to $50,000 annually. Enjoy working with a team who provides opportunities for advancement, allowing you to take charge of your career path. Is...

  • Key Account Specialist

    1 month ago

    Harrisonburg, United States Electrical Equipment Company Full time

    Advance your customer service sales experience and join a strong team who allows employees to thrive, ensuring long tenure and job satisfaction. Take advantage of a solid benefits package along with competitive pay up to $50,000 annually. Enjoy working with a team who provides opportunities for advancement, allowing you to take charge of your career path. ...

  • Senior Accounting Specialist

    1 week ago

    Harrisonburg, Virginia, United States Construction Materials Group Full time

    About the RoleOur company is seeking a highly skilled Accounts Payable Associate to join our team. This role will involve preparing and examining financial records for accurate accounting.Main Responsibilities:Retrieve primary financial data for accounting records and ensure accuracy.Process numerical data and verify its correctness.Conduct thorough checks...

  • Power Distribution Engineer

    3 days ago

    Harrisonburg, United States W3Global Inc. Full time

    Job DescriptionJob DescriptionClient is seeking to fill the position of Distribution Engineer.Responsibilities include:· Engineering of distribution system improvements· System planning and project management in the areas of substation and transmission line construction· Work directly with developers and industrial accounts to ensure adequate and reliable...

  • Key Account Specialist

    1 month ago

    Harrisonburg, VA, United States Electrical Equipment Company Full time

    Advance your customer service sales experience and join a strong team who allows employees to thrive, ensuring long tenure and job satisfaction. Take advantage of a solid benefits package along with competitive pay up to $50,000 annually. Enjoy working with a team who provides opportunities for advancement, allowing you to take charge of your career path. ...

  • Parts Counter Sales Representative

    5 months ago

    Harrisonburg, United States Truck Enterprises, Inc. Full time

    Bring your skills to the 2020 Kenworth Dealer of the Year! Truck Enterprises, Inc. along with Kenworth Sales Co., a 35-location Kenworth and Isuzu truck dealership group, is looking for a Parts Counter Sales Representative (2nd Shift) to join our Harrisonburg, VA team. Job Summary: Handle internal and external customer requests for parts purchases, both in...

  • Parts Counter Sales Representative

    5 months ago

    Harrisonburg, United States Truck Enterprises, Inc. Full time

    Bring your skills to the 2020 Kenworth Dealer of the Year! Truck Enterprises, Inc. along with Kenworth Sales Co., a 35-location Kenworth and Isuzu truck dealership group, is looking for a Parts Counter Sales Representative (2nd Shift) to join our Harrisonburg, VA team.Job Summary:Handle internal and external customer requests for parts purchases, both in...

  • Customer Service Representative I

    3 months ago

    Harrisonburg, United States Sentara Full time

    City/State Harrisonburg, VA Overview Work Shift First (Days) (United States of America) Sentara Health-Rockingham Memorial Hospital, located in Harrisonburg, VA, is hiring a Customer Service Representative - Full Time Day schedule. Primarily responsible for handling incoming calls to effectively address eligibility, claim, and payment issues. May be required...

  • Agricultural Operations Manager

    1 week ago

    Harrisonburg, Virginia, United States Farmer Focus Full time

    Agricultural Operations Manager Job Description:We are seeking an experienced Agricultural Operations Manager to join our team at Farmer Focus. The successful candidate will be responsible for ensuring a safe, well-organized, and efficient production environment with minimal downtime.In this role, you will:Coordinate line work to meet production...

  • Chief Operating Officer

    2 months ago

    Harrisonburg, United States Priority Property Management Full time

    Founded in 2011, Priority Property Management has steadily grown, and is poised for further expansion. We seek an exceptional individual to join us as Chief Operating Officer (Integrator). We operate using the EOS system, with a strong focus on the Integrator/Visionary dynamic to drive continued growth and success. The right individual in this role will be...

  • Chief Operating Officer

    4 months ago

    Harrisonburg, United States Priority Property Management Full time

    Founded in 2011, Priority Property Management has steadily grown, and is poised for further expansion. We seek an exceptional individual to join us as Chief Operating Officer (Integrator). We operate using the EOS system, with a strong focus on the Integrator/Visionary dynamic to drive continued growth and success. The right individual in this role will be...

  • Member Services Representative

    2 weeks ago

    Harrisonburg, United States Planet Fitness Inc. Full time

    Grow with us! We're Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 80+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 80 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening 10+ new clubs a year and with that kind of growth, you can build a...

  • Member Service Representative

    2 weeks ago

    Harrisonburg, United States Planet Fitness Inc. Full time

    Grow with us! We're Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 80+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 80 locations in 6 states in great markets like Austin, Dallas, Raleigh, Virginia, Tulsa, and NW Arkansas. We are opening 10+ new clubs a year and with that kind of growth, you can...

  • Guest Service Representative

    5 months ago

    Harrisonburg, United States Hyatt Place Harrisonburg Full time

    The growth and success of our company is driven by the participation, commitment, and performance of our team members. Achieving high levels of Client, Guest and Employee Satisfaction is a challenging task requiring qualified and enthusiastic people in a wide variety of positions. We seek qualified candidates who share our vision, values, and desire for...

  • Group Underwriting Consultant Senior

    3 weeks ago

    Harrisonburg, United States Elevance Health Full time

    Location: This position will take part in Elevance Health's remote eligibility status. Going into the office 1-2 times a week is required if you are within 50 miles to a Pulse Point location. The Group Underwriting Consultant Senior is responsible for determining acceptability of insurance risks and appropriate premium rates for large and complex group...

  • CDL-A Truck Driver

    1 week ago

    HARRISONBURG, United States TransAm Full time

    TransAm Trucking Company Truck Driver JobsTransAm Trucking is now hiring company CDL-A truck drivers for long-haul career opportunities! Apply today and enjoy life on the road with competitive pay and benefits, top-of-the-line equipment, and plenty of great driver rewards: TransAm Trucking Company Truck Drivers Enjoy:Starting pay rate is $0.40 - $0.65 /...

  • Customer Service Representative

    4 weeks ago

    Harrisonburg, Virginia, United States CommonWealth One FCU Full time

    Job Title: Member Engagement AdvisorJob Summary:We are seeking a highly skilled Member Engagement Advisor to join our team at CommonWealth One Federal Credit Union. As a Member Engagement Advisor, you will be responsible for delivering exceptional customer service and fostering meaningful relationships with our members.Key Responsibilities:Answer calls and...

  • Laundry Assistant

    6 hours ago

    Harrisonburg, United States Sunnyside Presbyterian Home Full time

    Job Type Full-timeDescriptionFull time opportunities 6am-2:30pm. Rotating weekends in required. +$3.00 shift differential for weekends worked! DutiesGather, sort, weigh, load, wash, iron, fold and deliver items to appropriate rooms on a daily basis within time constraints.Collect and process laundry and distribute on a daily basis, ensure resident laundry is...

  • Roofer Sales Professional

    1 week ago

    Harrisonburg, Virginia, United States Baker Roofing Company Full time

    Become a part of our team at Baker Roofing Company, a leading provider of commercial roofing services in the Southeast region.Estimated salary: $60,000 - $100,000 per year.About UsWe have over 20 locations across the Southeast and are proud to offer a unique blend of quality work, employee growth opportunities, and a family-oriented culture.Our industry...

  • Patient Care Supervisor

    2 months ago

    Harrisonburg, United States Sentara Healthcare Full time

    City/StateHarrisonburg, VAOverviewWork ShiftRotating (United States of America)Sentara RMH Medical Center is now hiring a PRN Patient Care Supervisor.RequirementsBSN DegreePrevious leadership experienceResponsibilitiesResponsible and accountable for administratively managing the hospital as the representative for the administrator on call. Possesses...