Sales & Business Development Representative
2 months ago
Company DescriptionWith over 40 years of experience serving the Kansas City metro area, Pella Products of Kansas City, a distributor of Pella® Windows and Doors, is dedicated to providing worry-free window and door replacement solutions. With a full line of Pella® products, including vinyl, fiberglass, wood, and wood with aluminum clad options, we offer a one-stop shopping experience for our customers in Lenexa, KS and the surrounding areas.
Customer Relationship Management: Maintain and enhance relationships with existing customers while actively seeking and acquiring new business opportunities to achieve growth objectives.
- Problem Solving & Negotiation: Address and resolve customer issues effectively, and negotiate conflicts in a manner that aligns with company policies and customer satisfaction.
- Sales Process & Cold Calling: Proactively identify new business opportunities, engage in daily cold calling sessions, and utilize sales tools to drive results.
- Industry Engagement: Represent Pella KC at industry events, professional groups, trade association meetings, and builder home shows. Build relationships and present Pella products and services effectively.
- Customer Service: Provide exceptional customer service, ensuring accurate information and timely follow-up. Handle minor deliveries and warranty/service work as needed.
- Documentation & Reporting: Maintain comprehensive customer records in SalesForce, including contact details and account data. Ensure accurate and timely delivery of products by managing paperwork and related follow-up.
- Learning & Development: Stay informed about construction science and industry trends to enhance your expertise. Understand and document key business metrics and success factors for prospects.
- Company Advocacy: Actively advocate for Pella products and services beyond the workplace. Develop and communicate a strong value proposition to prospects and clients.
Qualifications:
- Experience or knowledge in sales and business development, preferably in the construction or home improvement industry.
- Strong problem-solving, negotiation, and communication skills.
- Ability to work independently and as part of a team in a goal-oriented environment.
- Proficiency in using CRM software (e.g., SalesForce) and other sales tools.
- Flexibility to work non-traditional hours, including evenings and weekends.
- Enthusiasm for learning and staying current with industry trends.
- Valid Drivers license and pass a background check and drug test
Benefits:
- Health insurance plan options with low out-of-pocket premiums that include prescriptions, behavioral health, and telemed services.
- Wellness program and fitness device reimbursement with enrollment in a company offered medical plan
- Dental (including orthodontia).
- Vision benefits.
- 100% company paid life insurance and long term disability insurance with option to buy-up additional coverage.
- Supplemental health protection plans (accident, critical illness, hospital indemnity).
- Employee Assistance Program which offers free counseling, financial wellbeing support, and travel resources.
- 401(k) with company match with access to free financial planning and consulting services.
- Paid Time Off
- Volunteer Time Off
- Continuing Ed support
- Cell Phone Allowance
- Bonus based on performance and deliverables.
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