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Accounts Receivable Representative

4 months ago

Jacksonville, United States Jax Spine & Pain Centers Full time
JOB SUMMARY:This position is responsible for providing excellent customer service while answering questions from patients, staff, and insurance companies. The Billing Specialist/AR will also have proper phone etiquette, computer skills, and the ability to multi-task and work well independently and as a team member in a fast-paced environment, collaborating effectively with all departments and cultivating a nurturing atmosphere of courtesy, compassion, respect, empathy, dignity, and optimism.  This position will prepare and maintain all aspects of the clinic environment. JOB DUTIES:
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • Timely follow-up of all claim denials.
  • Submits corrected claims in a timely manner.
  • Timely submission of appeals. 
  • Responds to inquiries from the insurance company, patients, and providers.
  • Submits insurance/patient refunds in a timely manner.
  • Analytically examines accounts.
  • Identifies payer-specific trends.
  • Informs Management of any known issues.
  • Does part to prevent fraud and abuse.
  • Participates in educational activities, reviews coding, and billing updates.
  • Inform Management in a timely manner of any Medical Coverage Policy updates regarding your insurance carriers.
  • Sets up payment plans for patient balances.
  • Special projects as assigned.
  • Performs other duties as assigned.
  • Maintains the strictest confidentiality; adheres to all HIPAA guidelines/regulations.

Other functions:
  • Performs other logically associated duties that enhance position through Continuous Quality Improvement.
  • Serves as a preceptor for new Employees.
  • Competent in communication with patients, including current working knowledge of medications, interventions, and procedures provided.
  • Competent in computer applications pertaining to the position.

 BASIC QUALIFICATIONS:
  • High school diploma or equivalent required. 
  • 3 years of billing experience is required.
  • Good interpersonal and organizational skills.
  • Highly detail oriented with a critical degree of accuracy regarding data entry
  • Ability to analyze A/R Aging reports and prioritize work accordingly.
  • Knowledge of medical billing/collections practices, computer programs, business office 


About Jax Spine & Pain Centers:

ABOUT OUR PRACTICEWe are proud to be the leading providers of progressive interventional pain relief.Our team of board-certified physicians and medical staff are highly trained in all areas of diagnosis, treatment, and patient care.LOOKING FOR A CAREER IN THE MEDICAL FIELD?Apply today and have the potential to join Northeast Florida’s Leading Interventional Pain Management Specialists. At Jax Spine & Pain Centers, we provide our patients with superior solutions to treat acute and chronic pain.Now serving multiple locations, our board certified physician’s along with our professional staff value hands-on compassionate care, from the consultation through treatment. Please see the list below for our current openings. We seek qualified, highly energized and self-motivated individuals who respect the essence of time and appreciate the value of a smile.We are always accepting resumes for the following positions:Medical assistantsDME techniciansMedical billing/AR specialistsCall center customer service representatives.