Customer Accounts Representative
4 months ago
Our Account Representatives:
- Working knowledge of word, excel and ability to learn our company point of sale system
- Work within a team environment
- Communicate with past due customer accounts via telephone or written communication
- Visit past due customers in-home as necessary to collect payment or recover merchandise
- Follow Company's plan for record keeping on all correspondence with customers and status of collection efforts
- Follow all State and Federal collection laws
- Must have a valid drivers license at all times and be able to drive company and customer vehicles
- Establish and maintain relationships with area lien holders
- Receive payments and post amount paid to customer's account
- Perform duties which include rentals, sales, verifications, collections, etc. as necessary
- Ability to communicate effectively with customers, store personnel and management
- Perform other duties as assigned by management
- Normal five day work week to include Saturdays. Normal business hours are 9:00am until 6:00pm or later
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