Social Media

1 month ago

Neptune City, United States Central Garden & Pet Full time
The Social Media & Online Reputation Management Manager is responsible for recommending and executing social media programs while protecting and maximizing our reputation across online channels. The position is primarily focused on paid Meta campaigns, influencer marketing, organic social media, content creation management, community management, and brand ambassadors for the Nylabone, Four Paws, and IMS brands.

The role is also responsible for online reputation management which includes the development of a comprehensive strategy and implementation to engage online audiences. This should be done both reactively and proactively within an authentic brand voice to amplify our advocates, mitigate reputation risk, and cultivate loyal consumers.

This person will sit in the Digital Marketing/E-Commerce Team and will work to maintain our brand voice and messaging style, as well as escalation plans and feedback loops. This position requires the self-starter tenacity to research and experiment with current and developing trends and platforms. Given this rapidly changing environment, the ability to adapt is necessary to succeed in this role.
 
MEASURES OF SUCCESS:

Social Media Responsibilities: 
  • Cultivate a comprehensive social media strategy that is diversified for the social platforms within which we work and designed to increase social media followers and engagement.
  • Develop paid social (Meta) advertising campaigns and optimize them toward designated goals.
  • Develop and manage social media calendars and posting on the brands’ social media accounts including Instagram, Facebook, & Twitter.
  • Lead short- and long-form social media video strategy.
  • Review weekly and monthly reporting of performance versus benchmarks, using data to drive recommendations and decisions.
  • Test and learn new social marketing initiatives to increase consumer engagement with our brands.
  • Develop and manage influencer marketing campaigns.
  • Manage a brand ambassador program and community management strategy that drives loyalty to our brands.
  • Drive the evolution of our social media accounts (organic and paid) through industry research, competitive analyses, and internal analysis. This includes plans for entering new social platforms or sunsetting platforms based on calculated impact on our social media growth & engagement.

Online Reputation Management Responsibilities:
  • Cultivate a comprehensive reputation management strategy.
  • Oversee the response to, and escalation of, online reviews across all retailer channels.
  • Report monthly on community reputation and trends regarding positive and negative consumer feedback.
  • Work with each of the brands to continuously maintain a list of FAQs and consumer responses.
  • Manage a response program for crisis management in the event of a reputation risk.
  • Reduce negative reviews through personalization, identifying trends, and implementing content adjustments.

IDEAL CANDIDATE ATTRIBUTES:
  • 4-7 years directly managing Paid Social campaigns and organic social media accounts.
  • 1+ years in Customer Service or Reputation Management role.
  • Experience with Facebook Business Manager, Facebook Ads Manager, and social media scheduling platform.
  • Experience with Sprout Social, Salesforce, and supportive Reputation and Social tools a plus.
  • Excellent grammar, writing, and communication skills in different styles/tones.
  • Familiarity with native social media analytics and the ability to draw insights and optimize.
  • An ability to bring brand identity to life through an authentic and consistent voice across multiple channels.
  • Advanced MS Office skills (Excel, PowerPoint, Word).
  • Possess exceptional organizational and time management skills; self-starter; ability to project manage and prioritize work.
  • Experience working in a fast-paced environment and able to commit to and meet team deadlines.
  • Intellectual curiosity and thirst for innovation and success.
  • Strong interpersonal and relationship-building skills, experience in dealing with multiple and diverse internal stakeholders, and interaction with business and technology partners.
  • Very Hands-On and "Can Do" attitude.
  • Experience with content creation and digital asset management is a plus.
  • Experience with Adobe Creative Suite preferred.

BENEFITS PACKAGE & EMPLOYEE PROGRAMS:
  • Comprehensive Medical, Dental, and Vision Insurance
  • Free Life and Disability Insurance
  • Health and Dependent Care Flexible Spending Accounts
  • 401k with a 3% company match and annual employer discretionary contribution
  • Paid vacation, holidays, and sick time
  • Employee Assistance Program
  • Access to thousands of free online courses
  • Discounts on cell phones, movie tickets, gym memberships, and more
  • Education Assistance (both college degrees and professional certifications)
  • Referral Program with a cash bonus
  • Access to on-demand pay
  • Paid parental leave

Central Garden & Pet Company (NASDAQ: CENT) (NASDAQ: CENTA) understands that home is central to life and has proudly nurtured happy and healthy homes for over 40 years. With fiscal 2023 net sales of $3.3 billion, Central is on a mission to lead the future of the Pet and Garden industries. The Company’s innovative and trusted products are dedicated to helping lawns grow greener, gardens bloom bigger, pets live healthier and communities grow stronger. Central is home to a leading portfolio of more than 65 high-quality brands including Amdro®, Aqueon®, Cadet®, Farnam®, Ferry-Morse®, Four Paws®, Kaytee®, K&H®, Nylabone® and Pennington®, strong manufacturing and distribution capabilities, and a passionate, entrepreneurial growth culture. Central is based in Walnut Creek, California, and has 6,700 employees across North America and Europe. Visit www.central.com to learn more.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

  • Social Media Manager

    3 months ago

    Culver City, United States True North Social Full time

    Social Media Manager RoleDo you eat, live, and breathe social media? Are you the first to know about trends because you’re always scrolling Instagram or TikTok? Are you equal parts witty content creator and strategic thinker? Are you passionate about the ever-changing world of social media? True North Social is a dynamic and innovative digital marketing...

  • Social Media Marketing Manager

    2 weeks ago

    Universal City, California, United States NBC Universal Media, LLC Full time

    Company Overview NBCUniversal is a premier content creator, delivering exceptional experiences through our diverse portfolio in film, television, and streaming. We operate renowned entertainment and news brands such as NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, and more, alongside our premium streaming service, Peacock. Our commitment to producing...

  • Social Media Manager

    3 weeks ago

    Sioux City, United States Blue Earth Marketing Full time

    SummarySOCIAL MEDIA MANAGER SUMMARY The Social Media Manager is the agency's social media strategist and leads implementation on all social media channels. This person must demonstrate extensive social media experience. The social media manager actively participates in a wide variety of social media activities such as content creation, community development...

  • Social Media Coordinator

    2 days ago

    Kansas City, Missouri, United States Linked Light Pulse Full time

    **Job Summary:**We are seeking a creative and motivated professional to join our dynamic marketing team at Linked Light Pulse as a Social Media Assistant. The ideal candidate will assist in managing our social media presence, creating engaging content, and growing our online presence. This role requires a passion for social media, excellent communication...

  • Social Media Assistant

    3 days ago

    Kansas City, United States Linked Light Pulse Full time

    Position Title: Social Media Assistant Location: Kansas City MO Department: Marketing/Communications Employment Type: FullTime Job Summary: We are seeking a creative and motivated Social Media Assistant to join our dynamic marketing team. The ideal candidate will assist in managing our social media accounts creating engaging content and growing our...

  • Social Media Coordinator

    4 weeks ago

    Jersey City, United States Pocket Ledge Full time

    Job DescriptionJob DescriptionDescriptionPosition: Social Media CoordinatorCompany: Pocket LedgeLocation: Jersey City, NJSalary Range: $20.50 - $30.50 per hour (depending on experience)About Pocket Ledge:We are seeking a highly motivated and creative individual to join our team as a Social Media Coordinator. As the Social Media Coordinator, you will be...

  • Social Media Coordinator

    4 weeks ago

    Jersey City, United States Fresh Form Draft Full time

    Social Media CoordinatorDepartment: Pocket Ledge Employment Type: Full Time Location: Jersey City, NJ Compensation: $20.50 - $30.50 / hour DescriptionPosition: Social Media Coordinator Company: Pocket Ledge Location: Jersey City, NJ Salary Range: $20.50 - $30.50 per hour (depending on experience) About Pocket Ledge: We are seeking a highly motivated and...

  • Senior Digital Media Advertising Specialist

    3 months ago

    Kansas City, United States Social Driver Full time

    Job DescriptionJob DescriptionSalary: Location: RemoteAbout Social Driver: Social Driver is a digital agency with the strategies, ideas, creative, and technology to connect with people today, across websites, social media, branding, marketing, advocacy, and more. Our vision is to be the trusted agency partner for our clients. Our company mantra captures our...

  • Social Media Assistant

    3 days ago

    Jersey City, United States Tone Talk Tel Full time

    Position Title: Social Media Assistant Location: Jersey City NJ Department: Marketing Reports To: Social Media Manager Position Summary: We are seeking a creative and motivated Social Media Assistant to join our dynamic marketing team. The ideal candidate will assist in developing and implementing social media strategies creating engaging content...

  • Social Media Strategist

    4 weeks ago

    Jersey City, United States Angela Scribe Full time

    Job DescriptionJob DescriptionPosition: Social Media StrategistLocation: Jersey City, NJDepartment: MarketingReports To: Marketing Manager / Director of Social MediaJob Type: Full-TimeOverview:We are seeking a creative and strategic Social Media Strategist to join our team. The ideal candidate will be responsible for developing, implementing, and managing...

  • Social Media Coordinator

    2 months ago

    Garden City, United States The Corporate Source Inc. Full time

    Job DescriptionJob Description Social Media CoordinatorPay Rate: $20.00 an hourThe Corporate Source (TCS) is looking for a creative Social Media Coordinator to assist our Organization. This position offers a flexible schedule and averages 10 hours per week with opportunity for growth. Occasional travel to our Garden City office or TCS worksite may be...

  • Social Media Coordinator

    4 weeks ago

    Oklahoma City, United States Konnect Public Relations Full time

    Konnect Agency offers a holistic approach to public relations, social media, digital and marketing services to clients in the food & beverage, franchise, lifestyle, and family brands industries.We are serious about our work and results, but we don't take ourselves too seriously - that's because our best work happens when we're having fun. We are...

  • Social Media Strategist

    2 weeks ago

    Arizona City, Arizona, United States Charter One Full time

    Company Overview: Charter One collaborates with educational institutions nationwide to deliver comprehensive management services. Our expertise spans charter school operations, academics, finance, human resources, information technology, marketing, and more. We manage daily operations, allowing client school boards to concentrate on governance and policy to...

  • Social Media Coordinator

    1 month ago

    Oklahoma City, United States Konnect Agency Full time

    Konnect Agency offers a holistic approach to public relations, social media, digital and marketing services to clients in the food & beverage, franchise, lifestyle, and family brands industries.We are serious about our work and results, but we don't take ourselves too seriously — that's because our best work happens when we're having fun. We are...

  • Social Media Manager

    2 months ago

    Salt Lake City, United States Summit Sothebys International Realty Full time

    Job DescriptionJob DescriptionSalary: Salary DOESocial Media Manager Job DescriptionSocial Media Manager           We're a successful, innovative, and fun group of creatives that support Utah's most dynamic real estate brokerage. We are looking for a creative and strategic Social Media Manager to join our growing in-house marketing team based...

  • Social Media Manager

    2 months ago

    Kansas City, United States RLM Underground, LLC Full time

    Job DescriptionJob DescriptionDescription:About the JobThe ideal candidate will be responsible for creating and executing our marketing strategy and social media content. You will lead our social media and website designs and content, evaluate our marketing performance metrics, and collaborate with internal teams. You will have a strong marketing and social...

  • Director of social Media

    3 weeks ago

    City of Industry, United States Konnected Agency Full time

    Our client is the leading water product company in North America- Looking for a Director of Social media. This individual will lead our social media efforts, managing a team of Social Media Editors and Content Creators to drive engagement and brand presence across various platforms. Strategic thinking, leadership, and a data-driven approach are essential for...

  • Social Media Manager

    2 weeks ago

    Salt Lake City, United States AEG Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.JOB SUMMARY:The Utah Hockey Club is seeking an experienced and creative Social Media Manager to join our Content Team. In this role, you will be responsible for developing and implementing...

  • Social Media Manager

    2 months ago

    Oklahoma City, United States Ambassador Hotel OKC Full time

    Job DescriptionJob DescriptionDescription: JOB OVERVIEWResponsible for developing, executing, and reporting on social media marketing for designated brands and serve as marketing champion for brand(s). Primary JOB FUNCTIONSThe following job functions should contribute to the overall of increasing brand awareness and effectiveness.1. Administration:· Assist...

  • Social Media Associate

    3 months ago

    Salt Lake City, United States Justin Udy & Team Full time

    Job DescriptionJob DescriptionWe’re hiring an innovative social media coordinator to help us build brand awareness and elevate our online presence. As a member of the digital marketing team, you’ll assist the social media manager to develop a multi-channel social media strategy, create dynamic branded content for our social media platforms, identify key...