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Workforce Development Trainer/Case Manager

2 months ago

Dover, United States Business Interface Staffing Services, LLC Full time $42,000 - $45,000
Job Description:Business Interface, LLC (BI), is a demand-side workforce intermediary that helps business fill critical workforce gaps by employing the economically disabled. The organization serves as the interface between socially conscious employers in need of a productive, committed workforce and an untapped pool of labor qualified and prepared for employment.

The Workforce Development Trainer/Case Manager delivers job readiness and sector based technical courses to customers participating in the Business Interface training and job placement programs.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Provide classroom training on job readiness curriculum specifically for BI's industry-based employment program.
  • Assist in the design of training modules and coursework.
  • Develop training programs and schedules in collaboration with business partners.
  • Develop and maintain a list of local service providers with which to leverage free and/or reduced co services for program participants.
  • Develop a library of training materials on the various modules developed specifically for BI to include training manuals, participant manuals, PowerPoint presentations, Internet-based training designs, etc.
  • Determine the best delivery methods for various trainings including classroom, published materials, Internet-based offerings and other leading-edge approaches.
  • Monitor and evaluate effectiveness of individual training programs, maintaining related records of program activities and prepare reports detailing implementation and program results.
  • Provide retention services to program participants-services include informal counseling, mentoring support, assistance with supportive services as needed.
  • Develop and maintain an extensive list of local service providers with which to leverage free and/or reduced co services for program participants.
  • Maintain frequent contact with participants to ascertain program performance and special needs.
  • Give feedback on performance issues related to participants and actual retention solutions provided.
  • Manage retention reporting, including obtaining necessary paperwork, pursuant to the contract reporting requirements.
  • Perform other duties as assigned.

QUALIFICATIONS:
  • Minimum Bachelor’s Degree in Human Resources Development, Social Work, Social Services, Counseling, Education or related field.
  • Working knowledge of workforce development.
  • Working knowledge of community resources and various benefits/entitlements to support low-wage workers and small/medium-sized employers.
  • Minimum of 5 years training development and delivery preferred.
  • Excellent written and oral communication skills.
  • Ability to engage adult learners in training activities.
  • Proficient in Microsoft Word, Excel, Access and PowerPoint.
  • Willingness and ability to work as a member of a team.

Business Interface, LLC (BI) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, BI complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Job Type: Full-time.

Salary: $42,000 per year.

Benefits:
  • Dental insurance.
  • Health insurance.
  • Life insurance.
  • Paid time off.
  • Vision insurance.

Schedule:
  • 8 hour shift.

Job Type: Full-time.

Pay: From $42,000.00 per year.

Ability to commute/relocate:
  • Wilmington, DE 19801: Reliably commute or planning to relocate before starting work (Required).

License/Certification:
  • Driver's License (Preferred).

Shift availability:
  • Day Shift (Preferred).

Work Location:
  • In person.