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Benefits Administrator
2 months ago
About Us
Bernhard’s core mission is delivering innovative engineering, construction, and energy solutions that empower our clients and promote a sustainable future. Bernhard is comprised of four divisions: Mechanical, Electrical, Engineering, and Development, each with a distinct identity and service offerings. The intersection of our capabilities enables Bernhard to provide turnkey Energy-as-a-Service (“EaaS”) solutions to our clients. At the same time, our divisions continue working in the market sectors and communities that the Company has traditionally served. Bernhard’s vision is to be the leading EaaS provider in North America through the delivery of excellent, high-value service and innovative solutions for our clients.
Overview
The Benefits Administrator performs benefits administration responsibilities by utilizing Benefits systems, payroll systems, and carrier systems.
Responsibilities
Specific Responsibilities
- Ensure courteous and efficient handling of customer service calls from internal and external clients regarding benefits and benefits related issues.
- Responsible for being the main point of contact for benefits enrollment system for annual Open Enrollment, new hires, existing employee updates, qualified live events, special enrollments.
- Assist in special projects and transition efforts by performing the same or similar duties during transfers to ensure smooth benefits transfers between positions and entities.
- Troubleshoot problems in the benefits systems, make suggestions and correct issues.
- Respond timely to emails, faxes, notices, regarding employees' benefits, National Medical Support Notice orders.
- Monitors rehires for correct benefits coverage start dates and coverages for reinstatements, if applicable.
- Keep all systems updated with employees’ most current information, address changes and updates to demographic data for accurate EDI transfer to benefits carriers.
- Monitors carrier and file feed error reports and timely resolves all issues.
- Assists employees and covered dependents in understanding Bernhard’s benefits offerings.
- Assists employees with benefits enrollments and login issues in BEKI / Benefits Prime.
- Conducts benefits enrollment meetings, advises on eligibility, costs and coverages.
- Distributes benefit communications to eligible participants.
- Monitors benefits email inbox and promptly responds to questions, requests.
- Involves benefits brokers to assist participants with claims, questions, as needed, by following HIPAA policies.
- Reconciles all benefit carrier invoices, allocates for cost accounting, and timely processes all monthly benefits carrier invoices.
- Audits benefits carrier invoices monthly to UKG Benefits Prime.
- Audits payroll deductions in legacy payroll systems to UKG Benefits Prime.
- Uploads eligibility and demographic data updates into Fidelity for 401K plan administration.
- Communicates directly with benefits carriers regarding employee eligibility and monitors benefits EDI files feeds for accuracy.
This position is Full Time, Non-Exempt, and reports to Director of Compensation & Benefits.
Qualifications
Required Education, Experience, and Qualifications
- Minimum 2 to 5 years of experience in Human Resources functions, preferably in benefits administration.
- HRIS benefits admin experience and with insurance carrier admin systems.
- Basic knowledge of MS Office Suite required with advanced for Outlook, Word, and Excel required.
- Attention to detail and ability/willingness to follow company procedures.
- Good oral and written communication skills.
- Excellent interpersonal skills.
- Effective verbal and written communication skills.
- Detail-oriented and willing to tackle various ongoing projects in a fast-paced environment.
- Well versed in the industry and the Company’s competitors.
- Excellent multitasking skills, with the ability to perform duties outside of the scope of work when necessary.
Travel Requirements
- 0-5% of time will be spent traveling to job site(s)/office location.
Physical/Work Environment Requirements
- Prolonged periods of sitting at a desk and working on a computer.
- Climbing stairs.
- Remaining in a stationary position, often kneeling, standing or sitting for prolonged periods.
- Repeating motions that may include the wrists, hands and/or fingers.
- Quiet environment.
- Light work that includes adjusting and/or moving objects up to 20 pounds.
Bernhard is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities, and participates in the e-Verify program. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other classification protected by law.
