VP Sales, LAC

6 days ago

Chicago, United States National Black MBA Association Full time

The Opportunity

Hyatt seeks an enthusiastic VP of Sales, LAC to join our Inclusive Collection Business Unit. In this role, you will be responsible for driving top line revenues for Hyatt’s managed hotel portfolio in the Latin America and Caribbean region for the Full Service, Select Service and Hyatt Inclusive Collection portfolio. You will build programming for Hyatt’s hotel sales leaders, build incentive planning for our sales population, and work closely with other top leaders in Revenue Management, Digital, Field Marketing, etc., to optimize hotel results. You will also support ownership relations for high priority projects and interface closely with development on proforma review and alignment for commercial expectations. Critical interface with other members of the Americas commercial leadership team will be important, as will building synergy with global CS organization.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and guests have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

The Role

Essential Functions:

  • Lead the RVPs of Commercial and Sales Operations Function and be indirectly responsible for all employees within the LAC Sales division for all managed hotels in Full Service, Select Service and Hyatt Inclusive Collection.
  • Liase and support when called upon with owners' relations, representing the sales function for performance discussions and strategic plans.
  • Actively contribute to the sales strategy and collaborates internally with key vertical business units such as ALGV, UVC, Direct Channel, HSF (MICE, Leisure, Consortia), etc.
  • Set strategic action plans for each department for the year (short term) and 2+ years out (long term): Example of departments: Compensation, Sales Related Technology, Talent Acquisition, Reporting & Data Analytics etc.
  • Serve as the business owner of Envision and Sales related Technology, leading the implementation of the Hyatt Tech Stack for Hyatt Inclusive Collection.
  • Ensure all systems and sales procedures comply with corporate policies and risk management guidelines.
  • Conduct development and performance evaluations of direct reports.
  • Collaborate with other departments in the Americas to maximize synergy and resources such as Distribution, Legal, Hyatt Sales Force and Human Resources.
  • Serve as a resource for the VP of Commercial, LAC for various projects.
  • Lead RVPs of Commercial to test, deploy, implement, and communicate with hotels the activities of the sales operation tactical plan.
  • Oversee Sub-Regional Sales Training Plan, in alignment with the Americas Training team.
  • Demonstrate a commitment to Hyatt core values.
  • The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Minimum Requirements:

  • Bachelor's degree
  • Previous hotels sales experience – Director of Sales required
  • Previous Regional Vice President – Sales & Marketing preferred
  • Over 10 years of strong experience in owners' relations, fostering positive and productive relationships
  • Proficient in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook
  • Experience with sales systems such as Envision, Delphi, and other CRM platforms
  • Strong communication skills with a proactive mindset
  • Fluent in English and Spanish
  • Excellent problem-solving, strategic thinking and customer service skills
  • Exceptional leadership skills, highly detail-oriented and results driven
  • Strong business acumen with the ability to analyze market trends, identify opportunities, and drive business growth
  • Strong technical capacity with expertise in utilizing a wide range of software, systems, and tools to enhance productivity and efficiency
  • Ability to travel 50% of the time
  • Ability to manage several projects at one time
  • Ability to leverage all corporate and department resources
  • Ability to work in a fast-paced environment and comply with strict deadlines

We welcome you:

Research shows that women, people of color, and other historically excluded groups, tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.

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