Commercial Lines Account Manager

2 weeks ago


las vegas, United States Brown & Brown Insurance Full time

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.


Brown & Brown is seeking a Commercial Lines Account Manager for our team in Las Vegas, Nevada to work closely with the producer to service new and existing accounts. Maintain Agency retention goals and service standards. Keep in touch with clients consistently to solidify agency relationships. Present renewals to clients.


Key Responsibilities

  • Service middle market accounts under $10,000 in revenue
  • Hold Bi-Monthly New/Renewal Meetings with Producer and inform Producer of unusual activity on accounts
  • Renewal Processing
  • New Business Processing
  • Process mail as it comes in daily
  • Handle routine incoming calls
  • Answer questions regarding client coverage and limits
  • Client / Company Requests (receive – coordinate – process)
  • Producer request for assistance (coordinate – process)
  • Handle all accounting requests
  • Claims (receive – coordinate – process)
  • Create and maintain schedules of insurance
  • Final Audits (receive – coordinate – download to AA)
  • Certificates (set up masters – receive requests – review – issue)
  • Obtain signed finance agreements
  • Update Acord applications
  • Order MVR’s
  • Follow-up with Producer to ensure Insurance Coverage Review Checklist is completed timely.
  • Inform Producer of unusual activity on accounts.
  • Quote all lines of coverage under the direction of the Marketing Department
  • Process middle market endorsements
  • Respond to returned Renewal Questionnaires (SBQs)


Key Competencies

To excel in this role, the candidate should demonstrate the following competencies:

  • Quality of Work:
  • Produce accurate, thorough, and detailed work with a strong focus on precision and organization.
  • Productivity & Time Management:
  • Efficiently handle multiple tasks, prioritize workloads, and consistently meet deadlines without sacrificing quality.
  • Attention to Detail:
  • Ensure proposals, insurance summaries, and other deliverables are prepared meticulously and follow up on claims or issues promptly to maintain client satisfaction.
  • Client & Service Orientation:
  • Focus on delivering excellent service by handling requests and questions, and making sure all tasks are completed thoroughly.
  • Initiative & Independence:
  • Take ownership of tasks, work independently, and prioritize responsibilities effectively, especially given the busy nature of this role.


Qualifications

  • High school diploma or equivalent required.
  • Active Property & Casualty Insurance License is required.
  • Minimum of 4-5 years of experience in the insurance industry, with a preference for those who have handled Middle to Large market commercial business.
  • Positive attitude and commitment to working in a team environment
  • Desire to grow within the organization
  • Proficiency in Microsoft Office programs and experience using insurance management systems (AMS360, ImageRight) is preferred.


WHAT WE OFFER:

  • Excellent growth and advancement opportunities
  • Competitive pay based on experience
  • Paid Time Off (PTO)
  • Generous benefits package: health, dental, vision, 401(k), etc.
  • Employee Stock Purchase Plan


Salary: $68-$75k DOE – plus commission and bonus

The pay range provided is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.


We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.



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