Commercial Insurance Account Manager
4 weeks ago
As a Commercial Lines Account Manager at William White-Farmers Insurance Agency, you will be responsible for the effective management of existing customers and the development and acquisition of new customers. Your goal will be to strategically develop and grow profitable existing customer relationships, with a focus on retaining and selling new and featured products to ensure continued growth.
Key Responsibilities
- Develop insurance quotes, make sales presentations, and close sales.
- Process customer policy change requests.
- Provide exceptional customer service.
- Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
- Provide ongoing support to insurance clients as needed.
- Respond to all inquiries, cancellation requests, and sales requests within a specified timeframe.
- Stay up-to-date on industry market trends and best practices.
- Assess and identify the wants and needs of your customer(s) over the phone.
- Uphold the wants and needs of your customers.
Requirements
- Be a great self-starter with a sense of urgency.
- Must have the ability to multi-task.
- Great Customer Service Skills.
- Works well with other employees and is a team player with a positive attitude.
- Strong communication skills, both oral and written.
- Minimum 1 year prior insurance experience preferred (will train a good individual).
- Knowledge of sales and marketing principles and strategies.
- Property & Casualty insurance license is required.
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