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Operations Supervisor

4 months ago

Long Beach, United States Servicon Full time
Who We Are:

We are women-owned and operated, with nearly 50 years of expertise as a leading environmental solutions provider, focused on infection prevention for complex facilities. As a local, privately held company, we are agile and can maneuver quickly to support the needs of our people and clients.

Our goal is to become a trusted partner, not outsourced vendor.

One of our greatest strengths is our Culture of Caring. From our CEO to the front-line staff, Servicon embodies our vision of creating healthy environments for people to thrive. This results in greater client satisfaction and healthier outcomes. Meticulous adherence to infection prevention standards interwoven with compassionate service delivery is the key to success.

Servicon focuses on three essential elements for establishing a Culture of Caring and Excellence: People, Programs, and Performance. These components represent our strong value alignment, positively impacting patient care, infection prevention, and throughput.

The Role:

Are you ready to take the next step in your career with a dynamic and forward thinking Company? At Servicon, we pride ourselves on delivering top-notch custodial services, and our Operations Supervisors play a critical role in ensuring excellence every day.

WHAT YOU WILL DO:
  • Provides onsite supervision of staff, monitoring supplies and equipment, and communicates daily assignments to staff.
  • Models and coaches' team on effective use of safety equipment. Follow all safety procedures when using chemicals and equipment.
  • Inspects the work of team members for compliance with prescribed standards of cleanliness, including all regulatory requirements.
  • Develops and guides employees; resolves routine employee relations issues, including corrective action; escalates and/or consults with human resources when appropriate.
  • Participates in the recruitment and selection process to ensure the team is properly staffed with appropriate skillsets.
  • Onboards and trains new employees to ensure proper understanding of policies, work procedures, and use/maintenance of equipment, chemical requirements, and safe work behaviors.
  • Attends staff meetings and effectively communicates information with team members.
  • Assists in always maintaining the environment in an "inspection ready" state.
  • Maintains excellent relations with clients, and all team members.
  • Reward, recognize and develop high performing team members.
  • When needed, supervises major projects, assuring that the employees perform their duties and have supplies available to perform such tasks.
  • Other duties and projects as assigned.

What It Takes to be Successful:
  • 3+ years of environmental services/housekeeping experience; Lead or prior supervisory experience is preferred.
  • Excellent interpersonal skills with peers and client staff.
  • Ability to execute on and achieve established goals and objectives with employees.
  • Ability to train, coach, discipline where needed, evaluate, and mentor employees.
  • Familiar with technology and timekeeping systems, proficiency with the Microsoft Office Suite (Outlook, Word, Excel) is preferred.
  • Excellent communication skills written and verbal.
  • Proficient in English language: reading, writing, verbal.
  • Bilingual English/Spanish preferred.

Covid-19 vaccination requirements may vary by client site.