Logistics Manager
7 days ago
Responsibilities
- Manage and execute daily order processing for customers while continuously driving improvements in processing speed and accuracy;
- Manage logistics for the timely delivery of orders to customers;
- Coordinate shipping and transportation of products;
- Resolve any logistical issues and address customer inquiries and concerns;
- Maintain up-to-date inventory records and stock levels in the warehouse;
- Work closely with the sales team to ensure fast and accurate processing of orders
- Manage incoming customer calls;
- Manage all incoming customer orders thru EDI, eCommerce, or traditional order entry;
- Overseeing the receiving, checking, storing, picking, packing, and shipping of products;
- Managing and maintaining an accurate inventory of stored products;
- Discussing and negotiating shipping rates with product carriers.
Requirements
- At least 2 years of experience in logistics and customer service roles;
- High school diploma or equivalent required, bachelor's degree preferred;
- Excellent organizational skills and attention to detail;
- Ability to multitask and work effectively in a fast-paced environment;
- Strong communication skills and ability to build rapport with customers and colleagues;
- Ability to problem solve and think critically;
- Proficient in Microsoft Office and ERP software.
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