Logistics Manager

7 days ago


walnut, United States EcoFlow Full time

Responsibilities

  • Manage and execute daily order processing for customers while continuously driving improvements in processing speed and accuracy;
  • Manage logistics for the timely delivery of orders to customers;
  • Coordinate shipping and transportation of products;
  • Resolve any logistical issues and address customer inquiries and concerns;
  • Maintain up-to-date inventory records and stock levels in the warehouse;
  • Work closely with the sales team to ensure fast and accurate processing of orders
  • Manage incoming customer calls;
  • Manage all incoming customer orders thru EDI, eCommerce, or traditional order entry;
  • Overseeing the receiving, checking, storing, picking, packing, and shipping of products;
  • Managing and maintaining an accurate inventory of stored products;
  • Discussing and negotiating shipping rates with product carriers.



Requirements

  • At least 2 years of experience in logistics and customer service roles;
  • High school diploma or equivalent required, bachelor's degree preferred;
  • Excellent organizational skills and attention to detail;
  • Ability to multitask and work effectively in a fast-paced environment;
  • Strong communication skills and ability to build rapport with customers and colleagues;
  • Ability to problem solve and think critically;
  • Proficient in Microsoft Office and ERP software.

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