Warehouse Operations Coordinator

4 weeks ago

Walnut, California, United States PETKIT SMART TECHNOLOGY LIMITED Full time
Job Overview

PETKIT SMART TECHNOLOGY LIMITED is seeking a highly organized and detail-oriented Operations Assistant to join our team. As an Operations Assistant, you will play a critical role in ensuring the smooth operation of our warehouse and e-commerce platform.

Key Responsibilities
  • Daily Operations Management: Assist in the daily operations of the warehouse, including goods receipt, classification, storage, and shipment management.
  • Order Processing: Collaborate with the sales team to handle customer orders, manage inbound and outbound orders, and ensure timely and accurate receipt and shipment of goods.
  • Platform Operations Support: Assist in managing the daily operations of the e-commerce platform, ensuring seamless customer experience.
  • Logistics Coordination: Coordinate the transportation of goods and address potential issues during logistics, such as delays or damages.
  • Customer Service: Provide order inquiries and after-sales support for corporate clients, resolving their questions and concerns.
  • Data Analysis and Reporting: Assist in organizing and analyzing sales data, generating reports to inform business decisions.
  • Inventory Management: Monitor and manage inventory to ensure data accuracy and timely system updates, conducting regular inventory analysis.
Qualifications
  • Bachelor's degree in Management, Business, Logistics, or a related field (or equivalent experience).
  • Previous experience in a retail or operation-related role preferred.
  • Strong organizational skills with attention to detail and ability to manage multiple tasks.
  • Excellent communication and interpersonal skills, bilingual required (Mandarin and English).
  • Proficient in Microsoft Office (especially Excel) and inventory management software.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Problem-solving skills and ability to work both independently and as part of a team.
Benefits
  • Competitive salary
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Opportunities for growth and career development
  • Employee discounts

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