Warehouse Operations Coordinator
21 hours ago
PETKIT SMART TECHNOLOGY LIMITED is seeking a highly organized and detail-oriented Operations Assistant to join our team. As an Operations Assistant, you will play a critical role in ensuring the smooth operation of our warehouse and e-commerce platform.
Key Responsibilities- Daily Operations Management: Assist in the daily operations of the warehouse, including goods receipt, classification, storage, and shipment management.
- Order Processing: Collaborate with the sales team to handle customer orders, manage inbound and outbound orders, and ensure timely and accurate receipt and shipment of goods.
- Platform Operations Support: Assist in managing the daily operations of the e-commerce platform, ensuring seamless customer experience.
- Logistics Coordination: Coordinate the transportation of goods and address potential issues during logistics, such as delays or damages.
- Customer Service: Provide order inquiries and after-sales support for corporate clients, resolving their questions and concerns.
- Data Analysis and Reporting: Assist in organizing and analyzing sales data, generating reports to inform business decisions.
- Inventory Management: Monitor and manage inventory to ensure data accuracy and timely system updates, conducting regular inventory analysis.
- Bachelor's degree in Management, Business, Logistics, or a related field (or equivalent experience).
- Previous experience in a retail or operation-related role preferred.
- Strong organizational skills with attention to detail and ability to manage multiple tasks.
- Excellent communication and interpersonal skills, bilingual required (Mandarin and English).
- Proficient in Microsoft Office (especially Excel) and inventory management software.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Problem-solving skills and ability to work both independently and as part of a team.
- Competitive salary
- Health, dental, and vision insurance
- Paid time off and holidays
- Opportunities for growth and career development
- Employee discounts
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