Operation Assistant

5 days ago


Walnut, United States PETKIT SMART TECHNOLOGY LIMITED Full time
Job DescriptionJob DescriptionKey Responsibilities:

  • Daily Operations Management: Assist in the daily operations of the warehouse, including the full process of goods receipt, classification, storage, and shipment management.
  • Order Processing: Assist the sales team with handling customer orders, managing inbound and outbound orders, ensuring the timely and accurate receipt and shipment of goods, and tracking order logistics status.
  • Platform Operations Support: Assist in managing the daily operations of the e-commerce platform.
  • Logistics Coordination: Coordinate the transportation of goods and address potential issues during logistics, such as delays or damages.
  • Customer Service: Provide order inquiries and after-sales support for corporate clients, resolving their questions and concerns.
  • Data Analysis and Reporting: Assist in organizing and analyzing sales data, generating reports.
  • Inventory Management: Monitor and manage inventory to ensure data accuracy and timely system updates. Conduct regular inventory analysis.
Qualifications:

  • Bachelor’s degree in Management, Business, Logistics, or a related field (or equivalent experience).
  • Previous experience in a retail or Operation-related role preferred.
  • Strong organizational skills with attention to detail and the ability to manage multiple tasks.
  • Excellent communication and interpersonal skills, Bilingual required (Mandarin and English).
  • Proficient in Microsoft Office (especially Excel) and inventory management software.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Problem-solving skills and the ability to work both independently and as part of a team.
Benefits:

  • Competitive salary
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Opportunities for growth and career development
  • Employee discounts

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