Vaco | Call Center Customer Service Representative
3 days ago
The Call Center Representative is an integral member of the team, functioning as the primary point of contact for current and prospective banking clients. The Representative will work to ensure the appropriate and timely conversion of direct inbound calls and referrals from outside providers.
Scope:
Under the immediate supervision of the Call Center Manager, the Call Center Representative is responsible for assisting inbound callers in a timely and accurate manner. This is a fast-paced environment where the representative assists those seeking assistance with their accounts.
Minimum Qualifications:
- High School diploma or equivalency required.
- An ability to learn quickly, multi-task, and utilize effective communication skills.
- Positive demeanor and clear understanding of professional boundaries with clients.
- Ability to follow directives explicitly. Intrinsic motivation, client-driven service disposition, excellent time management skills, team approach, and basic computer skills.
- Dependability and punctuality are essential to this role.
Maintains adherence to compliance in all communications regarding clients in treatment.
Consistent, daily engagement with clients via telephone, providing service through timely and accurate application of admissions procedures.
Ability to learn and grow in understanding of banking operations.
Maintains strict confidentiality of client information and records without exception.
Preemployment Requirements:
Satisfactory background check
Successfully complete a drug screening
Satisfactory Credit check
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Call Center Customer Service Representative
20 hours ago
Memphis, United States Vaco Full timePrimary Function: The Call Center Representative is an integral member of the team, functioning as the primary point of contact for current and prospective banking clients. The Representative will work to ensure the appropriate and timely conversion of direct inbound calls and referrals from outside providers. Scope: Under the immediate supervision of the...
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Call Center Customer Service Representative
3 days ago
Memphis, United States Vaco Full timePrimary Function: The Call Center Representative is an integral member of the team, functioning as the primary point of contact for current and prospective banking clients. The Representative will work to ensure the appropriate and timely conversion of direct inbound calls and referrals from outside providers.Scope: Under the immediate supervision of the...
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Memphis, United States Vaco Full timePrimary Function: The Call Center Representative is an integral member of the team, functioning as the primary point of contact for current and prospective banking clients. The Representative will work to ensure the appropriate and timely conversion of direct inbound calls and referrals from outside providers.Scope: Under the immediate supervision of the...
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Banking Customer Service Rep
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Vaco | Customer Service Representative
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Banking Customer Service Rep
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memphis, United States Vaco Full timeVaco Memphis is looking to hire Banking Customer Service Specialists for a banking establishment here in East Memphis. This position supports the money transferring app partners and delivers an amazing experience for clients by interacting and supporting them through voice calls, emails, chat, SMS, social media and more using the latest technology and...
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Customer Service Representative
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Memphis, United States Vaco Full timeVaco Memphis is looking to hire a Customer Service Representative / Account Manager for a company in the Collierville area. The ideal candidate will have experience communicating with customers via telephone and email on a daily/weekly basis regarding quotes, orders, product availability, delivery times, and shipments, etc. Duties include, but are not...
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Vaco | Administrative Assistant
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