Vaco | Call Center Customer Service Representative

3 days ago


memphis, United States Vaco Full time
Primary Function:
The Call Center Representative is an integral member of the team, functioning as the primary point of contact for current and prospective banking clients. The Representative will work to ensure the appropriate and timely conversion of direct inbound calls and referrals from outside providers.
Scope:
Under the immediate supervision of the Call Center Manager, the Call Center Representative is responsible for assisting inbound callers in a timely and accurate manner. This is a fast-paced environment where the representative assists those seeking assistance with their accounts.
Minimum Qualifications:
  • High School diploma or equivalency required.
  • An ability to learn quickly, multi-task, and utilize effective communication skills.
  • Positive demeanor and clear understanding of professional boundaries with clients.
  • Ability to follow directives explicitly. Intrinsic motivation, client-driven service disposition, excellent time management skills, team approach, and basic computer skills.
  • Dependability and punctuality are essential to this role.
Primary Responsibilities:
Maintains adherence to compliance in all communications regarding clients in treatment.
Consistent, daily engagement with clients via telephone, providing service through timely and accurate application of admissions procedures.
Ability to learn and grow in understanding of banking operations.
Maintains strict confidentiality of client information and records without exception.
Preemployment Requirements:
Satisfactory background check
Successfully complete a drug screening
Satisfactory Credit check


  • Memphis, United States Vaco Full time

    Primary Function: The Call Center Representative is an integral member of the team, functioning as the primary point of contact for current and prospective banking clients. The Representative will work to ensure the appropriate and timely conversion of direct inbound calls and referrals from outside providers. Scope: Under the immediate supervision of the...


  • Memphis, United States Vaco Full time

    Primary Function: The Call Center Representative is an integral member of the team, functioning as the primary point of contact for current and prospective banking clients. The Representative will work to ensure the appropriate and timely conversion of direct inbound calls and referrals from outside providers.Scope: Under the immediate supervision of the...


  • Memphis, United States Vaco Full time

    Primary Function: The Call Center Representative is an integral member of the team, functioning as the primary point of contact for current and prospective banking clients. The Representative will work to ensure the appropriate and timely conversion of direct inbound calls and referrals from outside providers.Scope: Under the immediate supervision of the...


  • Memphis, United States Vaco Full time

    Vaco Memphis is looking to hire Banking Customer Service Specialists for a banking establishment here in East Memphis. This position supports the money transferring app partners and delivers an amazing experience for clients by interacting and supporting them through voice calls, emails, chat, SMS, social media and more using the latest technology and...


  • memphis, United States Vaco Full time

    Vaco Memphis is looking to hire a Customer Service Representative / Account Manager for a company in the Collierville area. The ideal candidate will have experience communicating with customers via telephone and email on a daily/weekly basis regarding quotes, orders, product availability, delivery times, and shipments, etc.Duties include, but are not limited...


  • Memphis, United States Vaco Full time

    Vaco Memphis is looking to hire Banking Customer Service Specialists for a banking establishment here in East Memphis. This position supports the money transferring app partners and delivers an amazing experience for clients by interacting and supporting them through voice calls, emails, chat, SMS, social media and more using the latest technology and...


  • memphis, United States Vaco Full time

    Vaco Memphis is looking to hire Banking Customer Service Specialists for a banking establishment here in East Memphis. This position supports the money transferring app partners and delivers an amazing experience for clients by interacting and supporting them through voice calls, emails, chat, SMS, social media and more using the latest technology and...


  • Memphis, United States Vaco Full time

    Vaco Memphis is looking to hire a Customer Service Representative / Account Manager for a company in the Collierville area. The ideal candidate will have experience communicating with customers via telephone and email on a daily/weekly basis regarding quotes, orders, product availability, delivery times, and shipments, etc.Duties include, but are not limited...


  • Memphis, United States Vaco Full time

    Vaco Memphis is looking to hire a Customer Service Representative / Account Manager for a company in the Collierville area. The ideal candidate will have experience communicating with customers via telephone and email on a daily/weekly basis regarding quotes, orders, product availability, delivery times, and shipments, etc. Duties include, but are not...


  • memphis, United States Vaco Full time

    Vaco is looking to hire an Administrative Assistant that doubles as an Account Manager for a great company here in Memphis. This candidate will be the main point for client contact and assists with factoring day-to-day requests.RESPONSIBILITIESServe as the main point of contact for clients answering incoming calls and emails from clients and customersDevelop...


  • memphis, United States Vaco Full time

    Vaco is looking to hire an Administrative Assistant that doubles as an Account Manager for a great company here in Memphis. This candidate will be the main point for client contact and assists with factoring day-to-day requests.RESPONSIBILITIESServe as the main point of contact for clients answering incoming calls and emails from clients and customersDevelop...

  • Outside Sales Rep

    4 weeks ago


    Memphis, United States Vaco Full time

    We are seeking a motivated Outside Sales Representative to drive growth for a leading industrial pump distributor serving North Mississippi and parts of Tennessee. This role offers an exciting opportunity to inherit an established book of business with room for significant growth. The ideal candidate is a sales-driven professional ready to expand market...


  • Memphis, United States Vaco Remote Work Freelance Full time

    Our client is adding to their Merchandise Marketing Team and is requesting an eCommerce Specialist Contractor to maintain the Gift Shop Website through the back-end operations and service the business's order management and Customer Service functions. ESSENTIAL JOB FUNCTIONS Technical Skills Proficiency in Salesforce Commerce Cloud and Salesforce Order...


  • Memphis, United States Vaco Remote Work Freelance Full time

    Our client is adding to their Merchandise Marketing Team and is requesting an Order Management Specialist Contractor to maintain the Gift Shop Website through the back-end operations and service the business's order management and Customer Service functions. ESSENTIAL JOB FUNCTIONS Technical Skills Proficiency in Salesforce Commerce Cloud and Salesforce...


  • Memphis, Tennessee, United States Enterprise Call Center Full time

    Job Title: Customer Service Specialist - Global Brand RepresentationAt Enterprise Call Center, we're seeking a skilled CUSTOMER SERVICE SPECIALIST to join our team. As a key representative for global brands, you'll be the face of our company, providing exceptional customer care through various integrated platforms.The ideal candidate will have a proven track...


  • Memphis, United States Vaco Full time

    We are seeking a motivated Outside Sales Representative to drive growth for a leading industrial dust collection systems.  This role offers an exciting opportunity to inherit an established book of business with room for significant growth. The ideal candidate is a sales-driven professional ready to expand market share while building and maintaining strong...


  • memphis, United States Vaco Full time

    Vaco is actively seeking an E-Commerce Analytics Manager for a direct-hire opportunity with an internationally respected organization in Memphis.Position SummaryAs the web Analytics Manager, you will collaborate with cross-functional teams to design and drive insights from both quantitative and qualitative data. Your expertise in analytics will guide...


  • memphis, United States Vaco Full time

    Vaco is actively seeking an E-Commerce Analytics Manager for a direct-hire opportunity with an internationally respected organization in Memphis.Position SummaryAs the web Analytics Manager, you will collaborate with cross-functional teams to design and drive insights from both quantitative and qualitative data. Your expertise in analytics will guide...


  • Memphis, United States Vaco Full time

    Job Description:The Bank Operations Assistant Manager supports the Bank Operations Manager in the daily operations of the Deposit Operations, Loan Servicing, Open Banking Operations, Contact Center, Wire Desk and Branch Support teams.  Provides day to day support for the Operations Managers and Staff.Main Job Tasks and Responsibilities:Works with team...


  • Memphis, United States Vaco Remote Work Freelance Full time

    Position OverviewThe Manager of Financial Reporting reports directly to the Controller.  Primary responsibilities include preparation of internal and external financial statements, oversight of selected accounting areas, supervision of the annual external audit and preparation of certain materials to quarterly earnings calls.ResponsibilitiesPrepare external...