Onboarding Specialist

2 months ago

indianapolis, United States Medasource Full time

About the job

Launched in 2000, Eight Eleven Group committed to 100% organic growth, exclusively promoting from within, while always keeping culture and growth opportunity at the forefront of the business model. What began as a two-person Indianapolis startup, Eight Eleven Group has rapidly expanded to become a market-leading organization within one of the fastest growing industries today: Consulting and Professional Services.


In 2012, Medasource was established to provide niche services exclusively in the Healthcare industry, including these practice areas: Providers, Payers, Government, and Life Sciences (pharma, device, diagnostic, clinical research, commercial labs, consumer goods, food sciences, chemicals, agriculture, and environmental sciences). Our team takes a consultative, solution-driven approach with Fortune 500 and enterprise non-profit clients to help them deliver and execute complex capital and operational projects. We are not just in the business of professional services - we are in the business of making a meaningful and authentic impact both internally with our high-performing team and externally with our clients and consultants.


Responsibilities:

Project Specialists are responsible for supporting our Sales and Delivery teams and providing our consultants a seamless onboarding experience. You will interact directly with our consultants; ensuring they are as prepared for their first day, answering any day to day questions they may have, all the way through consultant offboarding. At times you will be responsible for supporting large client engagements as well as one-off projects to support specific clients.


  • Responsible for Tax, Bank, Employee Agreement, HIPAA and other client specific documents
  • Enter all information into ATS in candidate profile within Salesforce
  • Ensure all consultants can access and enter their time and troubleshoot issues related to hours entry
  • Create and continually manage consultants in tandem with Account Executives
  • Properly store and maintain employment records for Medasource
  • Submit change requests to ensure all extensions, terminations, or contract completions are up to date
  • Create new onboarding packages for clients in Sterling/Asurint to ensure seamless onboarding
  • Create a customer experience that turns them into Raving Fans
  • Manage client logistics for hotels/flights/rentals for consultants as needed


Benefits & Perks:

  • 401k match program
  • Full health benefits (medical, dental, vision, and HSA)
  • Eight Eleven’s BeGiving Program: 1 PTO day per quarter for service work/volunteering
  • Access to Eight Eleven University (internal personal and professional development program)
  • Top-notch training at every step in your career
  • Access to a personal financial concierge
  • Genuine, passionate, family-oriented culture


What You Will Need to Succeed

  • Competitive, motivated spirit and desire to succeed
  • Outstanding communication skills and innate ability to connect with people
  • Entrepreneurial spirit with desire to learn and grow
  • Results-driven and forward-thinking
  • Thrives in a fast-paced, collaborative, and positive work environment
  • Bachelor’s Degree preferred or commensurate experience


EEO STATEMENT

Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

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