Onboarding Specialist
3 months ago
The Medasource Onboarding Specialist will be responsible for all paperwork and onboarding requirements for new, past, and current consultants. The onboarding team will be an extension of the delivery team and ensure that our consultants are completing required paperwork for tax forms, insurance, W-2, 1099, and I-9 verification. This position will utilize specialized software for launching forms and creating a cadence of timely completion of tasks. The onboarding specialist will become a subject matter expert in onboarding and provide exceptional customer service to our consultants.
Responsibilities
- Daily upkeep of internal onboarding requirement board in Smartsheets
- Work with onboarding team in delegating specific launching requirements for forms
- Utilize Sterling Talentwise Solutions, Able Paperwork, People 2.0 portal and various credentialing softwares
- Responsible for creating timely cadences for launching paperwork along with daily follow up with consultant to ensure compliance prior to start date
- Data Entry of candidate’s specifics employment specifications in Recruiting Platform Employee File
- Create client and consultant specific workflows
- Work with sales team to periodically update client specific onboarding requirements to reflect signed agreements
- Escalate complex scenarios regarding consultant background checks and pre-employment screening tests to the Human Resource team
- Join client calls time to time to educate them on Medasource’s onboarding process
- Calls clinics to collect/confirm results for complex scenarios
Requirements
- Exceptional Customer Service Skills
- Detail oriented
- Prior data entry and administrative experience preferred
- Ability to work quickly and to scale accordingly for large projects
- Prior navigation experience with Excel, formulas not required
- Ability to learn and retain new processes and create improvements as deemed necessary
- Teamwork minded individual and goal for company success
- Great attitude of compliance and sense of urgency
Launched in 2000, Eight Eleven Group committed to 100% organic growth, exclusively promoting from within, while always keeping culture and growth opportunity at the forefront of the business model. What began as a two-person Indianapolis startup, Eight Eleven Group has rapidly expanded to become a market-leading organization within one of the fastest growing industries today: Consulting and Professional Services.
Medasource is a national healthcare and life sciences recruiting and consulting firm formed in 2012 and a part of the Eight Eleven Group Family of Companies. We are a thriving tech organization with a focus on success and rapid growth. We provide our national clients with the talent to do the job right and to scale when needed. We pride ourselves on providing white glove service to all of our consultants and clients and our internal culture is the same. We are a dynamic, culture-focused company with incredible growth opportunities and a passion for service and innovation. Voted Best Places to Work multiple years in a row
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