Onboarding Specialist

2 months ago

Indianapolis, United States Medasource Full time

The Medasource Onboarding Specialist will be responsible for all paperwork and onboarding requirements for new, past, and current consultants. The onboarding team will be an extension of the delivery team and ensure that our consultants are completing required paperwork for tax forms, insurance, W-2, 1099, and I-9 verification. This position will utilize specialized software for launching forms and creating a cadence of timely completion of tasks. The onboarding specialist will become a subject matter expert in onboarding and provide exceptional customer service to our consultants.


RESPONSIBILITIES

  • Daily upkeep of internal onboarding requirement board in Smartsheets
  • Work with onboarding team in delegating specific launching requirements for forms
  • Utilize Sterling Talentwise Solutions, Able Paperwork, People 2.0 portal and various credentialing software
  • Responsible for creating timely cadences for launching paperwork along with daily follow up with consultant to ensure compliance prior to start date
  • Data Entry of candidate’s specifics employment specifications in Recruiting Platform Employee File
  • Create client and consultant specific workflows
  • Work with sales team to periodically update client specific onboarding requirements to reflect signed agreements
  • Escalate complex scenarios regarding consultant background checks and pre-employment screening tests to the Human Resource team
  • Join client calls time to time to educate them on Medasource’s onboarding process
  • Calls clinics to collect/confirm results for complex scenarios


WHAT YOU WILL NEED TO SUCCEED

  • Exceptional Customer Service Skills
  • Detail oriented
  • Prior data entry and administrative experience preferred
  • Ability to work quickly and to scale accordingly for large projects
  • Prior navigation experience with Excel, formulas not required
  • Ability to learn and retain new processes and create improvements as deemed necessary
  • Teamwork minded individual and goal for company success
  • Great attitude of compliance and sense of urgency


BENEFITS & PERKS

  • 401K match program
  • Full slate of benefits, including health, dental, vision plans, and HSA
  • Paid holidays
  • Paid vacation, sick, and personal days
  • Eight Eleven’s BeGiving Program: 8 hours per quarter for service work/volunteering
  • Access to Eight Eleven University: Internal personal & professional development program
  • Top-notch training programs at every step in your career
  • Access to a personal financial concierge
  • Genuine, passionate, family-oriented culture


EEO STATEMENT

Eight Eleven Group is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristics protected by applicable federal, state, or local laws and ordinances.

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