Housekeeping Supervisor

2 months ago

Charleston, United States Comfort Inn Charleston Downtown Full time
Job DescriptionJob Description

Housekeeping Supervisor

 

Overview

The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as assuming all Housekeeping Manager functions in his/her absence.

Responsibilities

  • Inspect Room Attendant's work performance within assigned section on a daily basis to ensure the standards and productivity levels are being met and maintained.
  • In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all V.I.P. rooms and report their availability to the Front Office, according to hotel standards.
  • Oversee the closing of the floors at the end of the day, ensuring the Room Attendants' carts are clean and restocked.
  • Ensure records of daily assignments are completed, signed off and turned into the Housekeeping Office on time.
  • Maintain key control.
  • Handle items for "Lost and Found" according to the standards.
  • Monitor cleanliness and orderliness of Room Attendants' carts, linen closets, control closets, stairways and landings.
  • Oversee the daily assignment of duties, ensuring Room Attendants and House Attendants carry a work assignment.
  • Carry an active pager/radio to maintain contact with the Front Office and/or Engineering throughout the shift.
  • Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager, according to standards.
  • Initiate work orders for repairs and maintenance and forward to Engineering. Follow through on each work order until completed.
  • Assist with training of Housekeeping staff.
  • Ensure completion of cleaning projects on a biannual basis.
  • Ensure overall guest satisfaction.

Job Requirements

Qualifications

  • At least a year of progressive experience in a hotel or related field preferred.
  • Previous supervisory responsibility preferred.
  • Ability to stand during entire shift.
  • Must be able to effectively communicate both verbally, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

What we offer you in return for your dedication and hard work is a rewarding benefits package that includes:

Wellness:
 

  • Vacation Time (Parttime and Fulltime employees are eligible)
  • Work Life balance.


Rewarding Hard Work:
 

  • Incentive based bonus program
  • Employee discounts within your hotel brand
  • Discounts for friends and family within your hotel brand
  • You are going to love being a part of our team And we'll pay you for new team members you refer to ANY of our locations


Career Growth:
 

  • Free in-house training program-This unique program fosters employee growth throughout our associates' career with our company and has a clear path to get you where you envision yourself.


Equal Opportunity Employe

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