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Lead Housekeeping Supervisor

2 months ago

Charleston, West Virginia, United States Hilton Grand Vacations Full time

Senior Housekeeping Position with Competitive Benefits

Job ID: HOU001768

Area of Expertise: Resort Operations

Category: Housekeeping

Shift: Day Job

Location: Charleston, SC

Property: Liberty Place Charleston By Hilton Club

Job Overview

We are seeking a motivated and guest-oriented individual with a strong dedication to hospitality. The successful candidate will be responsible for ensuring that guest accommodations meet the highest standards of cleanliness and comfort upon arrival.

Key Responsibilities:

  1. Conduct thorough inspections of guest rooms to guarantee compliance with established cleanliness standards.
  2. Provide exceptional service to guests and owners, addressing inquiries and fulfilling needs promptly.
  3. Perform cleaning tasks, including but not limited to stripping linens, vacuuming, dusting, mopping, and sanitizing bathrooms.
  4. Maintain efficiency by completing all tasks within designated time frames to meet productivity benchmarks.
  5. Report any maintenance deficiencies to uphold the property’s standards.
  6. Restock linens and guest amenities as required.
  7. Collaborate with team members and assist as needed to ensure smooth operations.
  8. Utilize self-service technology regularly as part of daily responsibilities.
  9. Complete additional tasks as assigned by management.

Qualifications:

The ideal candidate will possess:

  • A collaborative mindset and a commitment to teamwork.
  • Ability to manage multiple tasks effectively.
  • Flexibility to work various shifts as needed.
  • Strong communication skills, both verbal and written.
  • A minimum of one year of self-inspection experience in a similar role.

Preferred Qualifications:

A high school diploma or equivalent is advantageous.

About Hilton Grand Vacations:

Hilton Grand Vacations is a prominent leader in the vacation ownership sector, committed to innovation and quality. Our success is driven by our dedicated team members. We offer a comprehensive benefits package for full-time employees, including medical, dental, and vision insurance, a 401K plan, paid time off, and exceptional travel perks.

We are an equal opportunity employer and value diversity in our workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We ensure reasonable accommodations are provided for individuals with disabilities throughout the application and interview process.