Office Coordinator
2 weeks ago
Job Description:
ComForCare Home Care is a franchise of premier in-home care providers. We take time to understand the needs of our clients and work diligently to keep them safe at home. With ComForCare, clients can live independently and continue to do the things they love. The Office Coordinator is a full-time position that combines office administration with caregiving responsibilities. The person will play a pivotal role in supporting both our administrative functions and directly assisting our clients with compassionate care when needed in the field.
Learn more about how we show we value our team and why they love working at ComForCare.
Why Join ComForCare:
- Treated with respect and dignity
- Ongoing training and development opportunities
- Flexible scheduling
- Certified Great Place To Work
After 20 years in business, we know the industry better than anyone. Make a meaningful difference by contributing to efficient administrative operations that ensure timely and accurate care coordination for clients, while also supporting the business' operational effectiveness and compliance with regulatory standards.
What we are looking for:
- A passion to serve and help others live their best lives possible.
- High school graduate, Associate or Bachelor's degree preferred.
- Proven experience in office administrative capacities, with relevant expertise in scheduling, customer service, and computer operations.
- Previous experience as an at-home caregiver or in senior communities.
- Excellent verbal, written, and interpersonal communication skills.
- Ability to multitask and prioritize tasks effectively.
- Comfortable working with basic computer programs
- Manage daily administrative tasks such as answering phones, greeting clients, responding to emails, and scheduling appointments and events.
- Coordinates the scheduling of caregivers through an interactive computer management system.
- Assist in the recruitment and onboarding of new staff members, which includes interviewing, conducting background checks, performing in-office drug tests, and arranging orientation sessions.
- Prepare correspondence, reports, documents, and Care/Aide Care Plans.
- Prepare updates to policies and procedures as directed
- Assist with billing, invoicing, and other financial transactions.
- Ensuring the privacy and security of clients' information in compliance with HIPAA regulations.
- On-call duties during specific evenings and weekends.
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