![Texas Pride Disposal Solutions LLC](https://media.trabajo.org/img/noimg.jpg)
Operations Dispatcher
3 months ago
Operations Dispatcher
JOB DESCRIPTION
- Job Summary Communicates back and forth with Drivers to assist with problem resolution while on route for commercial and roll-off lines of business. Handles incoming service orders, directs drivers, and resolves service issues. Interacts with customers that includes customer service, sales, and operational staff (i.e. Route Managers, Mechanics etc.). Uses software to manage same day ticket routing as well as preparing all routes for the next day. Shifts vary with the potential for overtime and Saturday hours.
- Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.
- Dispatches drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost and customer satisfaction.
- Works with sites and the service department to optimize routes based on needs of the customer.
- Determines the daily level of driver staffing to provide best mix of responsiveness and productivity.
- Assigns routes and service tickets to appropriate drivers throughout the day and for the next day; manages and determines route actions and assuring route completion.
- Handles incoming calls and e-mails from customer service and sales department; manages requests for all pick-up or delivery on any container movement within the area.
- Initiates communication to customers while drivers are on-site/location, resolving pick-up and other issues delaying the service.
- Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues.
- Ensures same-day service on missed pick-ups by managing the routing for all routes and tracking driver movement in the field.
Qualifications The requirements listed below are representative of the qualifications necessary to perform the job.
- Education/Experience
- Education: High School Diploma or G.E.D (accredited).
- Experience: Six (6) months of relevant work experience with working in a team setting, with the ability to communicate to several areas effectively. Multi-tasking in a fast-paced work environment with excellent organizational skills.
- Certificates, Licenses, Registrations or Other Requirements
- None required.
- Other Knowledge, Skills or Abilities Required
- Computer skills with ability to handle multiple programs and systems.
- Must be able to communicate effectively and professionally via e-mail, telephone, and 2-way devices.
- Must have the desire and ability to learn WM proprietary software applications.
- Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
- Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day;
- Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;
- Normal setting for this job is: office setting.
-
Dispatcher
4 weeks ago
Houston, United States Transdev Full timeJob DescriptionDescription Become a Dispatcher with Transdev! Transdev is looking for multiple Dispatchers in Houston, PA. Our dispatchers are an integral part of daily operations. The dispatcher position works directly with bus drivers and other operations staff, and regularly communicates with the general public. The goal of the dispatcher is to make...
-
Dispatcher
3 months ago
Houston, United States Transdev Full timeJob DescriptionDescription Become a Dispatcher with Transdev! Transdev is looking for multiple Dispatchers in Houston, PA. Our dispatchers are an integral part of daily operations. The dispatcher position works directly with bus drivers and other operations staff, and regularly communicates with the general public. The goal of the dispatcher is to make sure...
-
Dispatcher
1 week ago
Houston, PA, United States Transdev Full timeDescription Become a Dispatcher with Transdev! Transdev is looking for multiple Dispatchers in Houston, PA. Our dispatchers are an integral part of daily operations. The dispatcher position works directly with bus drivers and other operations staff, and regularly communicates with the general public. The goal of the dispatcher is to make sure all drivers...
-
Scheduler - Dispatcher
3 weeks ago
Houston, United States Air City AC & Heating LLC Full time $14 - $20Job DescriptionJob DescriptionAre you an organized and efficient professional looking for a key role in a thriving company? Air City AC & Heating LLC in Houston, TX is seeking a dedicated full- or part-time Scheduler - Dispatcher to join our dispatch team.Offering competitive pay between $14 - $20 per hour and a supportive work environment that promotes...
-
Dispatcher
1 month ago
Houston, United States RMA Worldwide Transportation Full timeJob DescriptionJob Description$1,200.00 Sign-On Bonus FOR Full-Time Employees$600.00 Sign-On Bonus FOR Part-Time EmployeesABOUT RMA:RMA Worldwide Chauffeured Transportation is a leading provider of premium transportation services operating in Maryland, Massachusetts, New Jersey, New York, Pennsylvania, Texas, Virginia, and Washington, DC. We pride ourselves...
-
Central Dispatcher
2 months ago
Houston, United States Quantix Full timeDescription Job summary A Central Dispatcher helps oversee all of the dispatch operations throughout the network to ensure the most cost-effective way to put equipment in the right areas to maximize profits on freight hauled. Work with all terminals to ensure freight coverage. Requirements Summary of essential job functions This job includes the...
-
HVAC Dispatcher
2 months ago
Houston, United States Air City AC & Heating LLC Full timeJob DescriptionJob DescriptionAre you a multitasking whiz with a knack for keeping things running smoothly? Do you love being the go-to person who makes everything happen seamlessly? At Air City AC & Heating LLC in Houston, TX, we're looking for an exceptional full- or part-time HVAC Dispatcher to join our vibrant dispatch team.With a competitive pay...
-
Emergency Dispatcher
3 months ago
Houston, United States City of West University Place Full timeJob DescriptionJob DescriptionAre you passionate about making a difference in your community? As an Emergency Dispatcher at City of West University Place, you will be at the forefront of coordinating 911 responses and ensuring the safety of our residents. This onsite position offers an annual salary ranging from $45,624.55 to $66,155.60, providing a stable...
-
Regional Dispatch Manager
3 weeks ago
Houston, United States USALCO Full timeJob DescriptionJob DescriptionThe statements below are intended to describe the general nature and level of work being performed by associates assigned to this job. This job description is not intended to be an exhaustive list of all responsibilities and skills required of associates so classified.USALCO is a major unit within the manufacturing network of a...
-
Dispatcher, Shuttle Operations
3 weeks ago
Houston, United States SP+ Full time $16 - $17Job DescriptionJob DescriptionOverviewSP+ is driven by Our Promise, “Making Every Moment Matter for a World on the Go.” Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize...
-
Dispatcher, Shuttle Operations
4 weeks ago
Houston, United States SP+ Full timeJob DescriptionJob DescriptionOverviewSP+ is driven by Our Promise, “Making Every Moment Matter for a World on the Go.” Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize...
-
Operations Supervisor
1 month ago
Houston, United States Andrews Logistics Full timeJob DescriptionJob DescriptionAndrews Logistics, an Asset-based trucking company is seeking motivated individual looking to learn the bulk tank industry with opportunities to advance. The perfect candidate will be a team player with a strong work ethic, integrity and initiative. Willingness to learn and be part of a fast paced team helping to plan, track and...
-
Sales team coordinator and dispatcher
1 week ago
Houston, United States Bergerhome Full timeBenefits: Bonus based on performance Employee discounts Flexible schedule Location: Houston, Tx. 77090 Company: Gutters by Berger Home Services About Us: Gutters by Berger Home Services is a trusted name in the home improvement industry, specializing in top-quality gutter solutions with a lifetime warranty. We serve clients in Houston, Austin, San Antonio,...
-
Sales team coordinator and dispatcher
1 week ago
Houston, United States Bergerhome Full timeBenefits: Bonus based on performance Employee discounts Flexible schedule Location: Houston, Tx. 77090 Company: Gutters by Berger Home Services About Us: Gutters by Berger Home Services is a trusted name in the home improvement industry, specializing in top-quality gutter solutions with a lifetime warranty. We serve clients in Houston, Austin, San Antonio,...
-
Sales team coordinator and dispatcher
3 weeks ago
Houston, United States BERGER HOME SERVICES LLC Full time $16 - $18Job DescriptionJob DescriptionLocation: Houston, Tx. 77090Company: Gutters by Berger Home ServicesAbout Us:Gutters by Berger Home Services is a trusted name in the home improvement industry, specializing in top-quality gutter solutions with a lifetime warranty. We serve clients in Houston, Austin, San Antonio, and DFW, and our commitment to excellence...
-
Sales team coordinator and dispatcher
4 weeks ago
Houston, United States BERGER HOME SERVICES LLC Full timeJob DescriptionJob DescriptionBenefits:Bonus based on performanceEmployee discountsFlexible scheduleLocation: Houston, Tx. 77090Company: Gutters by Berger Home ServicesAbout Us:Gutters by Berger Home Services is a trusted name in the home improvement industry, specializing in top-quality gutter solutions with a lifetime warranty. We serve clients in Houston,...
-
Intermodal Dispatcher
1 month ago
Houston, United States Cargomatic Full timeJob DescriptionJob DescriptionWho We AreJoin a rapidly growing company disrupting the trucking industry! Cargomatic is the #1 technology platform and digital marketplace for powering world-class, local trucking. Take a look around you. Literally everything humans build, grow, or sell has spent time on a truck. Local trucking is the lifeblood of every...
-
Service Technician Dispatcher
4 weeks ago
Houston, United States Smart Office Automation LLC Full timeJob DescriptionJob DescriptionDescription:Dispatcher job Description:The Service Desk Dispatcher is responsible for utilizing internal and field resources by both monitoring and managing incoming client and email requests so that they can be dispatched to the appropriate resource.Basic Functions:· Act as the single point of contact to the customer for all...
-
Dispatch/Launch Coordinator
3 months ago
Houston, United States Carlsen Mooring & Marine Services LLC Full timeJob DescriptionJob DescriptionBenefits:401(k)Dental insuranceHealth insurancePaid time offVision insuranceRole Objectives: This position schedules and dispatches workers, work crews, equipment, and/or service vessels for conveyance of materials or freight or service or emergency needs, transmit assignment and track operations in progress. Clear...
-
Dispatcher, DOT Shuttle Operations
3 weeks ago
Houston, United States SP+ Full time $18Job DescriptionJob DescriptionOverviewSP+ is driven by Our Promise, “Making Every Moment Matter for a World on the Go.” Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize...