Insurance Customer Support Specialist

3 weeks ago


Louisville, United States Palacio Miller Insurance Agency Full time
Job DescriptionJob Description

Insurance Customer Support Specialist Job Summary: We are looking for a customer support specialist to join our team and provide excellent service to our clients in the property and casualty insurance industry. Responsibilities include managing client communications, conducting policy reviews, nurturing key relationships, and keeping track of all necessary documentation, paying close attention to any policy changes, important deadlines, and legal regulations. You will help customers understand their coverage, assist them with any claims as needed, and ensure all relevant data is properly tracked in our secured systems.

Insurance Customer Support Specialist Responsibilities:

Give clear answers to clients on any coverage or billing questions, including information on rate fluctuations or policy changes to ensure full understanding. Update policy changes on customer accounts in our book of business and inform clients about policy changes according to NAIC regulations. Manage Renewals by figuring out premium increases and decreases, discussing the course of action with producers, and determining rate policies in various insurance companies' online rating systems. Consult with clients to help process quotes and issue renewals or any updates needed to current policies. Gather all required documentation for reporting a claim and contact an adjuster to process it against a current policy. Meet regularly with agents to keep up with industry standards, insurance products, current rates, coverages, insurance policies, and carriers so you can assist clients, underwriters, sales representatives, account executives, and the rest of our service team with understanding and addressing the newest rules and policy updates. Assist Producer in analyzing a client's risk.

Insurance Customer Support Specialist Qualifications. Insurance experience is preferred, but we will provide training as needed for the right fit candidate with the proper skill set. The candidate will be required to obtain a Property and Casualty Insurance License within six months of hire. The candidate must have very strong follow-up skills, written and verbal communication skills, and problem-solving skills. Candidates should have intermediate computer skills and be proficient with Microsoft Office Suite (Word, Excel, PowerPoint, etc.). Experience with EzLynx or Applied CMA is a plus.

Bilingual preferred but optional.

This is an in office position. Hours are Monday-Friday 8:30am-5pm.



  • Louisville, United States Serenity Healthcare Full time

    Job DescriptionJob DescriptionCustomer Support SpecialistLocation: Superior, CODo you enjoy making a positive impact on other people’s lives? Would you like to work in an environment where you can build strong relationships with your patients while helping them achieve their goals? If this sounds appealing, then this is a great opportunity to join a...


  • Louisville, United States GoFoodservice Full time

    **Join the GoFoodservice Team: Help Us Deliver Amazing Customer Experiences!** At GoFoodservice, we're all about making our customers happy. We're a fast-paced and friendly team with a passion for solving problems in the foodservice industry. If you love helping people and thrive in a dynamic environment, this Customer Solutions Specialist role could be...


  • Louisville, United States Kentucky Association of Electric Cooperatives Inc Full time

    Job DescriptionJob DescriptionKentucky Electric Cooperatives (KEC) is the statewide association that supports the 26 electric cooperatives in Kentucky. In addition to providing a host of legislative, communications, and training services to Kentucky’s electric cooperatives, KEC is affiliated with several organizations that serve Kentucky’s electric...

  • Desktop Support Specialist

    Found in: Talent US C2 - 3 weeks ago


    Louisville, United States Glowtouch technologies Full time

    Position: Desktop Support Specialist Location: Louisville, KY Job Id: 867 # of Openings: 1 GlowTouch  is looking for extraordinary  IT Helpdesk Support Specialist  to join our motivated and ambitious IT team. Join us in our contact center and seize the opportunities of personal and professional growth! What Will You Do? As the  IT Helpdesk...


  • Louisville, United States Bolder Insurance Full time

    Job DescriptionJob DescriptionDon't stay stuck in the same place, continue to grow with us!Bolder Insurance in Louisville, CO, is looking for a detail-oriented person with a desire to grow to help us service and maintain our amazing insurance products and services as a Full-Time Licensed Commercial Insurance Account Manager. We are a smaller mom and pop...


  • Louisville, United States Fabricated Metals Full time

    IT Support Specialist-First Shift, M-F, Onsite Who Are We? We build products and relationships that last a lifetime! No really, that’s what we do. We are a successful family business with a long-term record of steady growth, and we are determined to accelerate our trajectory. Our diverse team members who speak 22 languages are passionate about their...

  • Insurance Producer

    2 weeks ago


    Louisville, United States Smith & Associates Insurance Group Full time

    Job DescriptionJob DescriptionWe are seeking an Insurance Producer to join our team! You will be responsible for expanding the company's book of business by selling various types of insurance policies to new and existing clients. Responsibilities:Present and sell insurance policies to new and existing clientsDevelop and calculate suitable...

  • IT Support Specialist

    2 weeks ago


    Louisville, United States CareerBuilder Full time

    IT Support Specialist-First Shift, M-F, Onsite Who Are We? We build products and relationships that last a lifetime! No really, thats what we do. We are a successful family business with a long-term record of steady growth, and we are determined to accelerate our trajectory. Our diverse team members who speak 22 languages are passionate about their company...

  • Order Support Specialist

    Found in: Talent US C2 - 2 weeks ago


    Louisville, United States Toshiba Full time

    Order Support Specialist The range for the position is $18.67/per hour to $25.00 /per hour, depending on experience. Schedule includes office (4-days) and home based (1 day). Toshiba America Business Solutions, a leader in digital technology, is seeking an Order Support Specialist to support the Louisville, KY marketplace. Our people bring...


  • Louisville, United States Mary Henry Insurance Agcy Inc Full time $40,000 - $70,000

    Everything we do is customer-focused. Our business foundation is built on establishing and building relationships, exploring customers’ needs, and matching those needs with the insurance financial services that State Farm offers. In return for a customer-focused dedication, the agency provides salary, commissions, bonus, retirement plan, paid time off, an...


  • Louisville, United States American Air Filter Company, Inc. Full time

    Provide world-class Customer Service by exceeding customer expectations using advanced soft skill techniques, advanced product and system knowledge, and timely yet thorough problem-solving/dispute resolution. This role will serve as a cross-functiona Customer Service Specialist, Customer Service, Specialist, Operations, Manufacturing, Retail


  • Louisville, United States City of Louisville (Colorado) Full time

    The City of Louisville is seeking an IT Support Specialist l or II to join our IT department. The IT Support Specialist works under the general supervision of the Director of Information Technology, the IT Support Specialist l or II supports the end Support Specialist, IT, Information Technology, Specialist, Technical Support, Support


  • Louisville, United States Green House Recovery And Rehabilitation Full time

    Job DescriptionJob DescriptionBenefits/PerksCompetitive CompensationGreat Work EnvironmentJob SummaryWe are seeking a Peer Support Specialist/CSA to join our team! As the Peer Support Specialist, you will  direct, coordinate, and manage the activities of a comprehensive mental health program , including  connect clients with resources and services to help...


  • Louisville, United States Green House Recovery And Rehabilitation Full time

    Job DescriptionJob DescriptionBenefits:Competitive salaryBenefits/PerksCompetitive CompensationGreat Work EnvironmentJob SummaryWe are seeking a Peer Support Specialist/CSA to join our team! As the Peer Support Specialist, you will direct, coordinate, and manage the activities of a comprehensive mental health program , including connect clients with...


  • Louisville, United States Focus Physical Therapy Full time

    Our Staff is here to help our clients understand and trust our physical therapy process. We are here to support our clients through their pain and healing. We walk them through what to expect and how we can help them. We deliver a patient experience - not just treatment. Our team invests in our clients lives beyond the treatment room. If you need to be told...


  • Louisville, United States Focus Physical Therapy Full time

    Job DescriptionJob DescriptionOur Staff is here to help our clients understand and trust our physical therapy process. We are here to support our clients through their pain and healing. We walk them through what to expect and how we can help them. We deliver a patient experience - not just treatment. Our team invests in our clients lives beyond the...


  • Louisville, United States Winston Industries LLC Full time

    Job DescriptionJob DescriptionCustomer Care Technical Specialist (full-time)Full Job DescriptionJob Overview:We are looking to add another member to our Customer Care team who can provide technical support to our service partners and customers within the foodservice industry.While finding someone that has experience as a repair technician for foodservice...


  • Louisville, United States Maryhurst Full time

    Job DescriptionJob DescriptionAt Maryhurst, our residential programs, community-based homes, and our outpatient clinical programs all work to serve children in the greatest need. Our residential programs break the cycle of abuse using treatments that restore hope and successfully transition children to more permanent, community or family-based settings....


  • Louisville, United States Maryhurst Full time

    Job DescriptionJob DescriptionAt Maryhurst, our residential programs, community-based homes, and our outpatient clinical programs all work to serve children in the greatest need. Our residential programs break the cycle of abuse using treatments that restore hope and successfully transition children to more permanent, community or family-based settings....

  • Therapeutic Behavioral Support Specialist

    Found in: Talent US C2 - 3 weeks ago


    Louisville, United States Maryhurst Full time

    At Maryhurst, our residential programs, community-based homes, and our outpatient clinical programs all work to serve children in the greatest need. Our residential programs break the cycle of abuse using treatments that restore hope and successfully transition children to more permanent, community or family-based settings. Maryhurst's community and...