Customer Solutions Specialist

2 weeks ago


Louisville, United States GoFoodservice Full time

**Join the GoFoodservice Team: Help Us Deliver Amazing Customer Experiences**

At GoFoodservice, we're all about making our customers happy. We're a fast-paced and friendly team with a passion for solving problems in the foodservice industry. If you love helping people and thrive in a dynamic environment, this Customer Solutions Specialist role could be your perfect fit

**Your Role**

As a Customer Solutions Specialist, you'll be the friendly voice of GoFoodservice You'll have the opportunity to:

- Turn customer inquiries into positive experiences, solving their problems quickly and efficiently.
- Master our products and services to guide customers toward the best solutions.
- Collaborate with manufacturers and our internal teams to ensure seamless order fulfillment and timely customer updates.
- Learn, grow, and adapt to new challenges in our ever-changing industry.

**Who We’re Looking For**
- A problem-solver with a knack for turning customer questions into solutions.
- A team player who thrives on collaboration and also works well independently.
- Excellent communication skills - both written and verbal.
- The ability to type quickly and accurately.
- A desire to build a long-term career with a growing company.

**Bonus Points**
- Previous experience in e-commerce customer service or sales.
- Knowledge of the foodservice industry.

**Why Work for Us?**
- Competitive salary and benefits package.
- Opportunities for growth and advancement.
- A supportive, collaborative, and fun team environment.
- The chance to make a real difference for our customers.

**The Logistics**
- This is an on-site position based in our Louisville, KY office.
- Standard office hours of 8:30am - 5:00pm.

**Ready to Join Our Team?**

Pay: From $20.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental insurance
- Health insurance
- Paid time off

Experience level:

- No experience needed

Shift:

- 8 hour shift
- No nights

Weekly day range:

- Monday to Friday

Work setting:

- In-person
- Office

**Education**:

- High school or equivalent (required)

**Experience**:

- Customer service: 2 years (preferred)

**Language**:

- English (required)

Ability to Commute:

- Louisville, KY 40299 (required)

Work Location: In person



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