Customer Solutions Specialist
2 weeks ago
**Join the GoFoodservice Team: Help Us Deliver Amazing Customer Experiences**
At GoFoodservice, we're all about making our customers happy. We're a fast-paced and friendly team with a passion for solving problems in the foodservice industry. If you love helping people and thrive in a dynamic environment, this Customer Solutions Specialist role could be your perfect fit
**Your Role**
As a Customer Solutions Specialist, you'll be the friendly voice of GoFoodservice You'll have the opportunity to:
- Turn customer inquiries into positive experiences, solving their problems quickly and efficiently.
- Master our products and services to guide customers toward the best solutions.
- Collaborate with manufacturers and our internal teams to ensure seamless order fulfillment and timely customer updates.
- Learn, grow, and adapt to new challenges in our ever-changing industry.
**Who We’re Looking For**
- A problem-solver with a knack for turning customer questions into solutions.
- A team player who thrives on collaboration and also works well independently.
- Excellent communication skills - both written and verbal.
- The ability to type quickly and accurately.
- A desire to build a long-term career with a growing company.
**Bonus Points**
- Previous experience in e-commerce customer service or sales.
- Knowledge of the foodservice industry.
**Why Work for Us?**
- Competitive salary and benefits package.
- Opportunities for growth and advancement.
- A supportive, collaborative, and fun team environment.
- The chance to make a real difference for our customers.
**The Logistics**
- This is an on-site position based in our Louisville, KY office.
- Standard office hours of 8:30am - 5:00pm.
**Ready to Join Our Team?**
Pay: From $20.00 per hour
Expected hours: 40 per week
**Benefits**:
- Dental insurance
- Health insurance
- Paid time off
Experience level:
- No experience needed
Shift:
- 8 hour shift
- No nights
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
**Education**:
- High school or equivalent (required)
**Experience**:
- Customer service: 2 years (preferred)
**Language**:
- English (required)
Ability to Commute:
- Louisville, KY 40299 (required)
Work Location: In person
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