Front Office Medical Assistant

2 months ago

Tampa, United States Florida Medical Clinic Full time
Job DescriptionJob Description

Our Vision is to be the best choice for healthcare in our community

Job Title: Front Office/Medical Assistant

Department: Psychiatry

Reports to: Office Supervisor

Job Summary: Manages the front office processes and assists provider in the department with clinical functions. This full-time position is for a Medical Assistant within our Psychiatry departments in Wesley Chapel/Brandon/Carrollwood. We are seeking a proactive, positive, energetic individual wanting to work on a great team

Required : One year experience with insurance verification & authorization, excellent phone skills ability to multitask in a fast-paced environment. Medical Assistant Certificate preferred but not required. Bilingual preferred but not required.

WHAT DOES FLORIDA MEDICAL CLINIC ORLANDO HEALTH HAVE TO OFFER ITS EMPLOYEES?

We offer a wide choice of compensation and benefit programs that are among the best. From competitive salaries to retirement plans. We make every effort to take care of the people who make our company great.

  • Gives you an employer that you will have pride in working for
  • Provides excellent training programs and opportunities for growth
  • Offers Medical Benefits including:
    • Employer Contributions to HSA high deductible plan
    • Discounts at our medical facilities
    • Cigna Open Access OAPIN & OAP plans
  • Supports Incentive based Wellness Programs
  • Offers company sponsored Life Insurance with buy-up provisions
  • Provides Dental, Vision, Long and Short Term Disability, Accident & Illness policy options
  • Supports Paid Time Off and Holidays
  • Gives generous 401K plan with annual 3% Employer contribution after one year of employment
  • Values and appreciates its employees
  • Boasts a reputation for superior health care and quality service

Essential Functions of the Position:

  • Assist traffic at front window
    • Manages sign in sheets
    • Schedules appointments
    • Takes messages
    • Assists with medication refill requests
    • Handles customer requests or needs
    • Assists vendors
    • Monitors the lobby for cleanliness and patients in distress
  • Completes patient check in processes
    • Distributes and collects new patient forms
    • Verifies HIPAA and Privacy signatures are obtained
    • Confirms photo ID is scanned into Intergy
    • Confirms insurance cards are scanned into Intergy and keyed correctly
    • Obtains patient signature on DVF at each visit
    • Updates patient demographics as needed, including insurance and preferred pharmacy
    • Updates work flow event to "check in"
    • Records "no show" appointments in the system
  • Assists patients and providers at the conclusion of the patient's visit
    • Obtains patient signature for record releases and other forms as necessary
    • Reviews Intergy tasks for each patient before they leave
    • Schedules inside and outside appointments for testing and consults
    • Enters referral information into the Practice Management System for referral tracking
    • Schedules follow up appointments
    • Enters recalls as needed
    • Requests referral if needed for upcoming visits and/or testing
    • Obtains ABN forms when appropriate
    • Updates work flow event to "check out"
    • Reviews and posts all pending charges for the department
    • Pulls charges from pending status and reviews for accuracy
    • Creates ailments if an appropriate ailments doesn't already exist
    • Ensures modifiers are in place as appropriate
    • Ensures the referral is attached to the visit via ailment or appointment
    • Attaches the appropriate insurances to each charge
    • Reviews unresolved encounters for the day
    • Collects and processes monies due
    • Collects outstanding patient balance dues
    • Balances journal and locks it
    • Creates a journal for next day
    • Secures deposit and imprest funds
    • Addresses Intergy tasks in a timely manner
  • Answers phones and assists callers
    • Answers phones and assists callers
    • Obtains pertinent information for messages and routes messages per office protocol
    • Places phones on and off service at the appropriate times
    • Places a test call to ensure service is working after placing on service
    • Retrieves messages from answering service or mail box
    • Distributes messages from answering service or mail box to the appropriate person
  • Scans all medical record documentation into IEHR utilizing company approved cataloguing system
    • Scans incoming medical records, daily work, and paper charts into IEHR
    • Creates an imaging task as needed
    • Reports scanning errors following company approved process
  • Processes medical record releases as outlined in the authorization
    • Submits request for pre-payment of records or forms
    • Reviews record releases to ensure appropriate authorizations have been obtained
    • Prints required information and copies paper records
    • Reviews subpoenas, determine if an appearance is required
    • Creates charges for records and post to journal
    • Documents disclosure in Practice Management System
  • Prepares patients for provider visit
    • Takes and records vitals
    • Updates IEHR (allergies, medications, history, etc.)
    • Notifies provider when patient is ready
  • Assists provider with treatment
    • Obtains consents
    • Performs tests
    • Obtains prescription overrides and prior authorization when needed
    • Assists provider with completion of forms requested by patients
  • Phlebotomy
    • Properly identifies patient at draw point
    • Verify orders and requisitions match, checking all tests
    • Uses proper phlebotomy technique prepares specimens and requisitions for lab courier

Additional Responsibilities:

  • Maintains an organized and clean work area
  • Directs incoming faxes and mail to correct staff members
  • Monitors and timely responds to practice portal requests
  • Participates in maintenance of office supplies
  • Performs other incidental and related duties as required and assigned
  • Organizes and maintains sample and supply closets

Physical and Mental Demands:

  • Normal physical ability
  • Normal concentration and normal complexity of decision making
  • High level verbal and written communication skills
  • Above average ability to manage multiple tasks simultaneously

Occupational Exposure:

  • High risk exposure to bloodborne pathogens and chemical hazards

Job Qualifications:

  • High school graduate or GED equivalent
  • Completion of MA certification program preferred
  • Strong customer service orientation
  • Excellent telephone etiquette
  • Basic computer proficiency
  • Strong team player
  • Minimum of 1 year experience in a similar role
  • Must be willing to travel to multiple locations
  • Experience in psychiatry preferred, but not required

#IND123

We are an Equal Opportunity Employer and make employment decisions without regard to race, gender, disability or protected veteran status

Florida Medical Clinic Orlando Health is a drug-free workplace and maintains a policy in which new hires will be required to submit to pre-employment drug testing. This policy is intended to comply with applicable laws regarding drug testing and any privacy rights

  • Medical Assistant

    3 days ago

    Tampa, Florida, United States Florida Medical Clinic Full time

    Job SummaryWe are seeking a highly skilled and organized Medical Assistant to join our team at Florida Medical Clinic. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.Key ResponsibilitiesAssist with front office processes, including managing sign-in sheets, scheduling appointments,...

  • Front Office Medical Assistant

    4 weeks ago

    Tampa, United States Florida Medical Clinic Full time

    Job DescriptionJob DescriptionOur Vision is to be the best choice for healthcare in our communityJob Title: Front Office Medical AssistantDepartment: PulmonologyJob Summary: ***This is a travel position with locations in Temple Terrace, Brandon, and Wesley Chapel*** 1 year previous experience in Medical Assisting or receptionist experience in a medical...

  • Front Office/Medical Assistant

    4 weeks ago

    Tampa, United States Florida Medical Clinic Full time

    Our Vision is to be the best choice for healthcare in our communityJob Summary: FULL TIME Front Office/ Medical Assistant who can Multi-task, check in, check out, assist with rooming patients, answering phones, assisting with authorizations, referrals, scheduling patients in office, preparing charts for office visits, someone that wants to do it all! 1 year...

  • Aesthetician/Front Office/Medical Assistant

    1 week ago

    Tampa, United States Florida Medical Clinic Full time

    Our Vision is to be the best choice for healthcare in our communityAesthetician/Front Office/Medical Assistant This opening is for a Full-Time licensed Aesthetician for our Dermatology office in Tampa. While we are building our current patient aesthetic services, we will require assisting with Front Office and...

  • Aesthetician/Front Office/Medical Assistant

    1 week ago

    Tampa, United States Florida Medical Clinic Full time

    Job DescriptionJob DescriptionOur Vision is to be the best choice for healthcare in our communityAesthetician/Front Office/Medical Assistant This opening is for a Full-Time licensed Aesthetician for our Dermatology office in Tampa. While we are building our current patient aesthetic services, we will require assisting with Front Office and Medical Assistant...

  • Medical Assistant/ Front Office Coordinator Talent Search

    3 days ago

    Tampa, Florida, United States MyCare Medical Group Full time

    Job Opportunity at MyCare Medical GroupWe are seeking skilled Medical Assistants and Front Office Coordinators to join our team at MyCare Medical Group. Our organization specializes in providing high-quality care to older adults and seniors, with a focus on ensuring our patients receive comprehensive care at the lowest costs.ResponsibilitiesIdentify...

  • Medical Office Assistant

    1 week ago

    Tampa, Florida, United States Florida Medical Clinic Full time

    Job SummaryWe are seeking a highly skilled and organized Medical Office Assistant to join our team at Florida Medical Clinic. As a Medical Office Assistant, you will play a vital role in ensuring the smooth operation of our front office processes and providing exceptional patient care.Key ResponsibilitiesManage front office processes, including scheduling...

  • Medical Assistant/ Front Office Coordinator Talent Search

    3 months ago

    Tampa, United States MyCare Medical Group Full time

    Job DescriptionJob DescriptionPOSITION SUMMARY:  MyCare Medical is a Primary Care Group that specializes in caring for older adults and seniors. Our focus is to ensure that our patients receive all-encompassing care at the highest quality and lowest costs so that they can live healthier and happier lives.  We now have over 35 locations across Central &...

  • Medical Assistant/ Front Office Coordinator Talent Search

    3 months ago

    Tampa, United States MyCare Medical Group Full time

    Job DescriptionJob DescriptionPOSITION SUMMARY:  MyCare Medical is a Primary Care Group that specializes in caring for older adults and seniors. Our focus is to ensure that our patients receive all-encompassing care at the highest quality and lowest costs so that they can live healthier and happier lives.  We now have over 35 locations across Central &...

  • Medical Receptionist/Front Office

    1 month ago

    Tampa, United States Humanitary Medical Center Inc Full time

    Job DescriptionJob DescriptionHumanitary Medical Center Lakeland Inc. is looking for an experienced and friendly Bilingual (Spanish / English) Medical Receptionist/Front Office Assistant that can work in a fast-paced environment. If you enjoy helping others and you have a welcoming demeanor, this may be a great opportunity for you.Job duties: The following...

  • Bilingual Medical Front Office Coordinator

    3 weeks ago

    Tampa, United States HealthCare Support Full time

    Bilingual Medical Front Office Coordinator HealthCare Support is actively seeking a Bilingual Medical Front Office Coordinatorto fill an opening in Tampa, Florida.Daily Responsibilities for Bilingual Medical Front Office Coordinator: Check in/check out, verifying insurance and benefits, collecting co pays, answering phones, scheduling appointments If someone...

  • Assistant Front Office Manager

    5 days ago

    Tampa, Florida, United States Aloft Tampa Downtown Full time

    About Us: Elevate your experience in the heart of Tampa at Aloft Tampa Downtown, where convenience meets excitement. Our hotel provides easy access to premier destinations and attractions, making it an ideal location for those who want to be in the heart of the action. We are committed to providing a comprehensive benefit program that offers you choices for...

  • Medical Office Coordinator

    1 week ago

    Tampa, Florida, United States Florida Medical Clinic Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Florida Medical Clinic. As a Medical Office Coordinator, you will be responsible for managing all front office processes, ensuring a smooth and efficient experience for our patients.Key ResponsibilitiesManage all front office processes, including...

  • Assistant Front Office Manager

    5 days ago

    Tampa, Florida, United States Aloft Tampa Downtown Full time

    About Us:Aloft Tampa Downtown is a vibrant hotel located in the heart of Tampa, offering a unique blend of convenience and excitement. Our hotel provides easy access to premier destinations, including Busch Gardens, Tampa Theatre, and the iconic Tampa Riverwalk.Job Summary:We are seeking a highly skilled and experienced Front Desk Operations Coordinator to...

  • Office Assistant Manager and Front Desk Staff

    4 months ago

    Tampa, United States Momentum Medical Management Llc Full time

    Momentum Medical is looking for someone with Management / Administrative skills to manage the day to day operations of the Tampa office, including handling all duties of the front desk. Spanish is a requirement for this position.

  • Office Assistant Manager and Front Desk Staff

    5 months ago

    Tampa, United States Momentum Medical Management Llc Full time

    Job DescriptionJob DescriptionMomentum Medical is looking for someone with Management / Administrative skills to manage the day to day operations of the Tampa office, including handling all duties of the front desk. Spanish is a requirement for this position.

  • Medical Front Office Associate

    1 week ago

    Tampa, Florida, United States Orthopaedic Solutions Management Full time

    Job OverviewTravel may be required to various clinic locations as necessary.In this position, you will:Role: Front Desk Representative - Surgical CenterPrimary Duties:Welcome patients upon their arrival for outpatient surgical services.Handle all Front Desk responsibilities, including patient check-in, collection of co-pays and co-insurances, managing...

  • Medical Assistant and Front Office

    2 weeks ago

    Tampa, United States Bay Area Advance Gastroenterology Care Full time $15 - $20

    Job DescriptionJob DescriptionBenefits/PerksFlexible SchedulingCompetitive CompensationCareers Advancement Job SummaryWe are seeking a Medical Assistant to join our team. In this role, you will collect patient information, call in the medications, process patient admissions, and be responsible for the general organization and maintenance of patient records....

  • Medical Office Coordinator

    1 week ago

    Tampa, Florida, United States Florida Medical Clinic Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Florida Medical Clinic. As a Medical Office Coordinator, you will play a vital role in ensuring the smooth operation of our front office, providing exceptional patient care, and supporting our healthcare team.Key ResponsibilitiesAssist with patient...

  • Medical Office Coordinator

    1 week ago

    Tampa, Florida, United States Florida Medical Clinic Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Florida Medical Clinic. As a Medical Office Coordinator, you will play a vital role in ensuring the smooth operation of our front office, providing exceptional patient care, and supporting our healthcare team.Key ResponsibilitiesAssist with patient...