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Front Office/Medical Assistant

2 months ago

Tampa, United States Florida Medical Clinic Full time
Our Vision is to be the best choice for healthcare in our community

Job Summary: FULL TIME Front Office/ Medical Assistant who can Multi-task, check in, check out, assist with rooming patients, answering phones, assisting with authorizations, referrals, scheduling patients in office, preparing charts for office visits, someone that wants to do it all 1 year of Customer Service Experience & Medical Office experience REQUIRED.

WHAT DOES FLORIDA MEDICAL CLINIC ORLANDO HEALTH HAVE TO OFFER ITS EMPLOYEES?

We offer a wide choice of compensation and benefit programs that are among the best. From competitive salaries to retirement plans. We make every effort to take care of the people who make our company great.

Gives you an employer that you will have pride in working for
Provides excellent training programs and opportunities for growth
Offers Medical Benefits including:
Employer Contributions to HSA high deductible plan
Discounts at our medical facilities
Cigna Open Access OAPIN & OAP plans
Supports Incentive based Wellness Programs
Offers company sponsored Life Insurance with buy-up provisions
Provides Dental, Vision, Long and Short Term Disability, Accident & Illness policy options
Supports Paid Time Off and Holidays
Gives generous 401K plan with annual 3% Employer contribution after one year of employment
Values and appreciates its employees
Boasts a reputation for superior health care and quality service

Essential Functions of the Position:

Completes the start of day processes
Powers up equipment
Logs on all work stations in exam room and work area
Sets up medical supplies and equipment for the day
Ensure exam rooms and EKG machines are stocked
Properly room patients
Takes and records vitals
Confirms information required by provider is present (labs, hospital records, etc.)
Updates IEHR (allergies, medications, history, etc.)
Assists in following appointment schedule
Prepares exam room
Prepares patient for examination or treatment
Obtains informed consents and record releases as needed
Notifies provider when patient is ready
Assists provider during examination and with treatment
Performs diagnostic studies and treatments as ordered by the provider
Performs EKGs as needed
Performs in house testing as needed
Enters charges for services rendered by the medical assistant
Processes medication requests per provider
Handles medication refill requests
Obtains prescription overrides and prior authorization when needed
Manages clinical tasks
Addresses and handles all tasks
Monitors provider's tasks
Creates tasks for all patient messages and actions for documentation
Handles patient calls:
Returns messages
Notifies patients of test results and instructions from provider
Schedules follow up appointments
Makes follow up calls to check on patients post procedure as indicated by provider or office protocol
Triages patient calls and needs
Distributes, reviews, and teaches patient education
Organizes and maintains sample and supply closets
Assists provider with completion of forms requested by patients
Prepares charts
Acquires all medical records necessary for visit
Makes sure all ordered tests and studies have been performed and results are present before the date of the scheduled visit
Completes the end of day processes
Ensures voicemails are retrieved and handled before leaving
Maintains medical equipment; ensures all equipment is calibrated, cleaned and charged
Collects red bags as necessary
Monitors and replaces sharps containers when needed
Stocks exam rooms
Cleans and sanitizes exam rooms
Empties HIPAA container into destruction bin
Logs off of all work stations including exam rooms

Additional Responsibilities:

Maintains an organized and clean work area
Participates in maintenance of clinical supplies
Performs other incidental and related duties as required and assigned

Physical and Mental Demands:

Physical requirements
Able to stand or walk for long periods
Use of proper body mechanics
Normal concentration and normal complexity of decision making
High level verbal and written communication skills
Above average ability to manage multiple tasks simultaneously

Occupational Exposure:

High risk exposure to bloodborne pathogens and chemical hazards

Job Qualifications:

High school graduate or GED equivalent
Strong customer service orientation
Completion of MA certification program preferred
Strong team player
Basic computer proficiency
1 year Minimum experience required

#IND123

We are an Equal Opportunity Employer and make employment decisions without regard to race, gender, disability or protected veteran status

Florida Medical Clinic Orlando Health is a drug-free workplace and maintains a policy in which new hires will be required to submit to pre-employment drug testing. This policy is intended to comply with applicable laws regarding drug testing and any privacy rights