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Medical Receptionist/Front Office
3 months ago
Humanitary Medical Center Lakeland Inc. is looking for an experienced and friendly Bilingual (Spanish / English) Medical Receptionist/Front Office Assistant that can work in a fast-paced environment. If you enjoy helping others and you have a welcoming demeanor, this may be a great opportunity for you.
Job duties: The following duties are illustrative and not exhaustive.
· Greets and assists all patients and visitors in a professional and friendly manner.
· Ensures all patients and visitors are treated with courtesy and compassion.
· Answer and direct phone calls using a multi-line phone system.
· Provide information to callers and visitors about Humanitary Medical Center and our services.
· Check-in/outpatients.
· Schedules appointments and maintains appointment calendar.
· Assists Physicians and Medical Assistance when necessary.
· Ensures compliance with HIPAA.
· Performs other duties as required.
This job description is not intended to be all-inclusive. Our associates may be required to perform other related duties as necessary to meet the ongoing needs of the organization.
Requirements:
· Bilingual –Spanish and English.
· Experience as a Receptionist/Front Office Assistant in the medical field.
· Experience working with senior population is a plus.
· Excellent customer service, reading and writing skills required.
· High school diploma or equivalent.
· Ability to multitask and prioritize tasks effectively.
· Strong organizational skills with attention to detail.
· Ability to work independently as well as part of a team.
Benefits that we offer:
· Paid time off (PTO)
· Paid Holidays
· 401K
· Voluntary Life Insurance
. Voluntary Short-Term Disability
· Employee Assistance Program (EAP)
· Employee discounts
. Health Insurance
. And more
Your participation in any of these benefits is subject to eligibility, and other conditions of employment.