Receptionist

3 months ago

Freehold, United States CentraState Healthcare System Full time
Job DescriptionJob Description

Overview

Monmouth Crossing is an award-winning assisted living facility that offers residents the comforts and privacy of home without the responsibilities. This vibrant senior living community has the perfect balance of independence and support. Our residents enjoy an engaging lifestyle, companionship, and the security of knowing that help is available around the clock if needed. For the past seven years, Monmouth Crossing has earned advanced standing distinction from the New Jersey Department of Health and Senior Services and the Health Care Association of New Jersey. Earning Advanced Standing distinction means that Monmouth Crossing meets or exceeds quality benchmarks, such as ongoing employee training Monmouth Crossing has also earned the Assisted Living Best Practice Award from the New Jersey Department of Health and Senior Services three times. Last but certainly not least, our resident and family satisfaction scores consistently rank in the top 5 percent nationally according to Holleran scores.

We believe happiness at work starts with the facility and culture, which is why we are so proud of Monmouth Crossing- an award-winning Assisted Living Community located in historic Freehold, New Jersey. Our facility really is second to none with serene outdoor patio areas and beautiful gardens, and we’ve topped it off with a warm and welcoming company culture, where your team feels more like family.

Monmouth Crossing has an employment opportunity available for a Receptionist. The Receptionist provides routine clerical, receptionist, data entry support for the facility and for the Administration department. The Receptionist greets, assists visitors, interacts with residents and handles heavy phone traffic.


Responsibilities

  • Handles incoming phone calls made to the facility, including routine requests for services or information. Takes messages and directs calls to the appropriate person.
  • Is aware of System, facility, department policies and procedures in order to handle routine inquiries.
  • Greets visitors/staff and directs them to the appropriate location.
  • Deals with people in a knowledgeable, helpful and cordial manner.
  • Performs clerical duties. Drafts documents as requested. Proofreads all typed materials and makes corrections where necessary.
  • When applicable, opens and date stamps incoming mail promptly upon receipt. Distributes mail to residents and/or proper person within the facility.
  • Works independently following management's general instructions.

Qualifications

  • High school graduate or equivalency required or in progress with additional training in secretarial skills
  • Three to five years secretarial experience, preferably in healthcare
  • The ability to type a minimum of 50 wpm and computer experience including word processing. Use standard office machines including copiers, multi-line telephones and facsimile machines
  • Writing ability with a working knowledge of proper grammar, spelling, punctuation and sentence structure
  • Knowledge of business math
  • Strong professional, organizational, and interpersonal skills to effectively relate with all members of the healthcare team

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