Receptionist

4 weeks ago


Freehold, United States BeloForm Craft Full time
Job DescriptionJob DescriptionDescription
Job Title:
Receptionist


Location:
Freehold, NJ


Job Type:
Full-time 

The Receptionist is the first point of contact for visitors and callers, representing the company in a friendly and professional manner. This role involves managing front desk operations, handling inquiries, and providing administrative support to ensure the smooth functioning of the office.

Key Responsibilities
  • Front Desk Management:

    • Greet and welcome visitors, clients, and employees with a warm and positive attitude.
    • Answer, screen, and forward incoming phone calls and emails in a timely and courteous manner.
    • Manage the reception area, ensuring it is clean, organized, and presentable at all times.
  • Administrative Support:

    • Assist with general office administration tasks such as data entry, filing, and document management.
    • Distribute incoming mail, packages, and correspondence, and prepare outgoing mail as needed.
    • Maintain office supplies inventory, placing orders when necessary, and managing office equipment.
  • Communication:

    • Relay messages accurately and efficiently to the relevant team members.
    • Assist in the coordination of internal and external communication, including newsletters, announcements, and memos.
    • Support HR and administrative teams with various tasks as required.
  • Customer Service:

    • Address inquiries and concerns from clients, visitors, and staff, providing information or directing them to the appropriate person or department.
    • Handle customer complaints or issues professionally, escalating to the appropriate parties when necessary.


Skills, Knowledge and Expertise
  • High school diploma or equivalent required; associate’s degree or relevant certification is a plus.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Strong organizational and multitasking abilities.
  • Ability to work independently and as part of a team.
  • Professional appearance and demeanor.

Benefits
  • Health, dental, and vision insurance
  • Paid time off (PTO) and holidays
  • Retirement plan options (e.g., 401(k))
  • Professional development opportunities
  • Wellness programs

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