Current jobs related to Client Service Specialist - South San Francisco - Cytovale, Inc
-
Client Service Specialist
1 month ago
San Francisco, California, United States SourcePro Search, LLC Full time{"title": "Client Service Specialist", "description": "Job SummaryWe are seeking an experienced Client Service Specialist to join our team at SourcePro Search, LLC. This role will be responsible for providing exceptional client service and support to our clients.Key ResponsibilitiesMaintain a consistent physical presence to facilitate an interactive and...
-
Client Service Specialist
2 weeks ago
San Francisco, California, United States Evergreen Services Group Full timeJob DescriptionEvergreen Services Group is a San Francisco-based holding company that acquires and operates B2B services companies across North America. As a Client Service Specialist, you will be responsible for opening accounts, transferring assets, and other account maintenance requests. You will serve as the liaison between the company and its custodian...
-
Client Service Specialist
1 month ago
San Francisco, California, United States Evergreen Services Group Full timeJob DescriptionEvergreen Services Group is a leading holding company that acquires and operates B2B services companies across North America. As a Client Service Specialist, you will play a critical role in supporting the success of our operating companies in the wealth management space.Key ResponsibilitiesInvestigate and respond to client inquiries in a...
-
Client Service Specialist
2 weeks ago
San Francisco, California, United States Evergreen Services Group Full timeAbout Evergreen Services GroupEvergreen Services Group is a San Francisco-based holding company that acquires and operates B2B services companies across North America. With a strong focus on people-first mission, we aim to create a long-term oriented environment that fosters growth and innovation.Job DescriptionAs a Client Service Specialist at an...
-
Claims Client Service Specialist
4 weeks ago
San Francisco, California, United States Marshall & Sterling Inc Full timeJob Title: Claims Client Service SpecialistWe are seeking a highly skilled Claims Client Service Specialist to join our team at Marshall & Sterling Inc. As a Claims Client Service Specialist, you will be responsible for providing exceptional service to our clients by fulfilling major responsibilities such as reviewing policy coverage, identifying areas for...
-
Client Services Specialist
4 weeks ago
San Francisco, California, United States Synergy Management Group Full timeAbout Synergy Management GroupSynergy Management Group is a premier boutique consulting firm that specializes in providing outsourced/fractional corporate finance and growth strategy consulting services to institutional investors (private equity & venture capital) portfolio companies and growing businesses across various industries.Job OverviewWe are seeking...
-
Client Service Specialist
1 month ago
San Francisco, United States SourcePro Search, LLC Full timeWe are seeking an experienced Client Service Specialist for our top rated international firm. This position may be based in Los Angeles, Chicago, San Francisco and Washington, DC. What You'll Do:Maintain a consistent physical presence required to facilitate an interactive and collaborative environment ensuring that assignments, cross-training, and peer...
-
Client Service Specialist
2 weeks ago
South Bend, Indiana, United States Umpqua Bank Full timeAbout Us:Umpqua Bank is a leading regional bank in the Pacific Northwest, with a strong presence in the community. We offer a wide range of banking services to customers across the nation.Our bank has a rich history of innovation and a commitment to our associates, customers, and communities. We strive to create a great place to work by offering a unique...
-
Client Service Associate
5 months ago
San Francisco, United States Stifel Financial Full timeThe Client Service Associate supports the Financial Advisor (FA) in the daily administration of their business by opening new accounts, preparing and processing investment documentation, and maintaining all related files and paperwork. This position Client Service, Associate, Financial Advisor, Service, Processing, Marketing Specialist, Retail
-
Client Services Specialist
3 weeks ago
South Boston, United States Rose International Full timeOnly qualified Client Services Specialist II (Brand Engagement Coordinator) candidates located near the Boston, MA area to be considered due to the position requiring a 100% onsite presence The Ideal Candidate: Is curious and brings enthusiasm and accuracy to storytelling Is passionate about learning how things are made and designed Engages easily and...
-
Client Services Specialist
4 months ago
San Antonio, United States L.K. Jordan & Associates Full timeLK Jordan has an IMMEDIATE opening for a Client Services Specialist needed to assist in taking of initial applications for housing, rent collection and continued occupancy for public housing developments, and re-certification of other assisted housin Client Service, Specialist, Property Manager, Community Manager, Business Services, Staffing
-
Client Service Specialist
2 weeks ago
South Dartmouth, United States Alera Group, Inc. Full timeWe are looking for a Client Service Specialist to join our team! Alera Group was founded in 2017 and has grown to become the 15 th largest broker of US business (Business Insurance, July 2024). We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services....
-
Client Service Specialist
6 days ago
San Antonio, Texas, United States ARCXIS Full timeJob Title: Client Service SpecialistAt ARCXIS, we are seeking a highly organized and detail-oriented Client Service Specialist to join our team. As a Client Service Specialist, you will be responsible for coordinating daily field operations, communicating with clients and field personnel, and ensuring seamless execution of our services.Key...
-
Client Relationship Specialist
3 months ago
San Francisco, United States Bank of Montreal Full timeApplication Deadline:08/08/2024 Address:50 W. San Fernando St. Job Family Group:Wealth Sales & Service. Provides administrative and operational support to the delivery of financial and investment planning and advice to deliver an exceptional customer Relationship Specialist, Client Relations, Relationship, Customer Experience, Specialist, Business Partner,...
-
Client Relationship Specialist
1 week ago
San Francisco, United States Bank of Montreal Full timeApplication Deadline:11/07/2024 Address:239 Westlake Center. Job Family Group:Wealth Sales & Service. Provides administrative and operational support to the delivery of financial and investment planning and advice to deliver an exceptional customer e Relationship Specialist, Client Relations, Relationship, Customer Experience, Specialist, Business Partner,...
-
Client Service Specialist
2 weeks ago
San Rafael, California, United States Umpqua Bank Full timeAbout UsUmpqua Bank is a leading western-based regional bank with a strong presence in the Pacific Northwest. With over 5,000 employees, we offer a wide range of banking services to customers across the nation. Our commitment to our associates, customers, and communities is unwavering, and we strive to create a great place to work by offering a special brand...
-
Client Service Specialist
4 weeks ago
San Antonio, Texas, United States ARCXIS Full timeJob Title: Client Service SpecialistAt ARCXIS, we are seeking a highly organized and detail-oriented Client Service Specialist to join our team. As a Client Service Specialist, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Analyze and monitor client...
-
Client Service Specialist
1 month ago
San Mateo, California, United States Summitry Full timeJob Title: Client Service SpecialistSummitry is a Bay Area wealth management firm seeking a highly skilled Client Service Specialist to join our team. As a key member of our operations team, you will be responsible for providing exceptional client service, ensuring seamless account maintenance, and serving as a liaison between Summitry and our custodian...
-
Client Service Specialist- AT&T
2 months ago
San Pablo, United States Clear Concepts Management Full timeIf you're ready to embark on a path that fosters growth, learning, and hands-on experience in the world of client relations, we encourage you to explore the opportunity of becoming an Entry Level Client Service Specialist at our firm. In this role, you'll have the chance to build a strong foundation of customer service expertise while contributing to our...
-
San Francisco, California, United States BCforward Full timeJob Title: Lead Specialist-Comm Client Services- Asset RecoveryBCforward is seeking a highly motivated Lead Specialist-Comm Client Services- Asset Recovery for an opportunity in Brooklyn, OH.Job Summary:The Lead Specialist is responsible for commercial client support functions through telephone or written requests, the timely processing of commercial...
Client Service Specialist
2 months ago
Position Overview
The Mid-Level Client Service Specialist will play a crucial role in our Customer Service
Team, ensuring internal and external customer satisfaction by providing prompt, professional, support and processing orders. This role involves handling customer inquiries/issues (product availability, order status, invoices, credits, returns, proofs of delivery), and contributing to the development of our customer service processes and standards. The ideal candidate will have experience in the medical device industry, excellent communication skills, and a passion for delivering high-quality service.
Order Management
- Process customer orders, returns, and exchanges efficiently.
- Coordinate with logistics and supply chain teams to ensure timely delivery of products
and instrumentation. - Track and update customers on the status of their orders and any potential delays.
- Demonstrate meticulous attention to detail and can critically and expeditiously review
customer account information so that each order is processed according to established
specifications and shipping requirements. - Assume ownership for accurately processing and proofreading critical, time sensitive
orders for same day and next day requirements.
Documentation and Reporting
- Maintain accurate and detailed records of account information, customer interactions
and transactions in the CRM/ERP system.
- Generate reports on customer service metrics, including response times, resolution rates, and customer satisfaction scores.
- Provide feedback and insights to management to help improve customer service processes and products.
Team Collaboration
- Work closely with cross-functional teams, including Sales, Product Development, and Technical Support, to address customer needs and enhance the customer experience.
- Participate in regular team meetings and training sessions to stay updated on product knowledge and company developments.
Continuous Improvement
- Identify and suggest improvements to customer service procedures and policies.
- Stay informed about industry trends and best practices to ensure the company’s customer service remains competitive and effective.
- Maintain the Customer Service knowledge database.
Qualifications
- Bachelor’s degree or equivalent work experience in a related field.
- 2-4 years of customer service experience, preferably in the medical device or healthcare industry.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Proficiency with ERP software and Google Work Place experience.
- Ability to work independently and as part of a team in a fast-paced, startup environment.
- High level of empathy and commitment to customer satisfaction.
- Building/writing protocols and processes, SOPs, WI and Training documents.
- Quality process experience in a regulated environment.
