Client Services Specialist

6 days ago

South Boston, United States Rose International Full time

Only qualified Client Services Specialist II (Brand Engagement Coordinator) candidates located near the Boston, MA area to be considered due to the position requiring a 100% onsite presence The Ideal Candidate: Is curious and brings enthusiasm and accuracy to storytelling Is passionate about learning how things are made and designed Engages easily and professionally with executives, colleagues, and support staff Enjoys handling day-to-day tasks as they arise Thrives in providing best-in-class customer service experiences Education: Bachelor's (BA/BS) or equivalent professional experience Minimum Qualifications: Ability to commit to working onsite Monday-Friday at the client Technology Center, Boston Customer-oriented Previous experience in customer-facing roles Exceptional communication and presentation skills Collaborative approach with a focus on high-quality results and best practice sharing Proactively recognizes needs, anticipates issues, and solves problems Strong organizational skills with an adaptable approach to work Familiarity with Microsoft Office and Salesforce Familiarity with collaboration technology (i.e. Teams, Slack and Zoom) Preferred Qualifications: Is skilled at building and cultivating community Prior experience in conducting tours or trainings Proven-track record of fostering a sense of belonging on and between teams Experience in team coordination, program management and/or event planning Ability to speak to different groups with different levels of understand on a topic Experience working in hospitality, retail or giving product demonstrations At least 3 years public speaking experience Client Services Specialist Responsibilities: Deliver outstanding and inspiring tour program experiences at client Technology Center, Boston to highlight and champion the client Design and Make Platform category Build and nurture a dynamic community of tour ambassadors to support Technology Center tours Customer and Stakeholder Experience Management Lead customer and strategic stakeholder tour experiences at client Technology Center, Boston Manage local tour requests and scheduling with the potential to support global tour programming across the client Technology Centers Monitor, review and evaluate tour inquiries with the Executive Briefing team, client Research team, and other key stakeholders Provide administrative support for the entire customer tour journey - from scheduling tours to deploying surveys Ensure every tour guest of the client Technology Center, Boston has an excellent brand experience Internal Stakeholder Relationship Management Participate in pre- and post- executive briefing meetings to understand the goals of the customer visit and document feedback from account managers Build and cultivate relationships with Residency, Research, Facilities, and other client teams Tour and Ambassador Program Administration Oversee the day-to-day operations for tour and employee ambassador programs at the Technology Center, Boston including, scheduling, communications, and tour ambassador onboarding and training Communicate with and assign employee ambassadors to tours Cultivate relationships with locally based employees grow the tour ambassador program Provide administrative support, as needed, for the tour and ambassador programs at other locations (scheduling tours, orientation, trainings, etc.) Exhibit Care Assist with global exhibit program (i.e. shipping, coordinating with facilities team, handling insurance, exhibit documentation and maintenance) Troubleshoot exhibit-related physical or technical problems and resolve them in a timely Partnership and Marketing Coordinate with the Executive Briefing and client Research teams to identify and invite experts to support tour and account manager objectives Partner with other teams to enhance and market brand-related events at the client Technology Center, Boston Only those lawfully authorized to work in the designated country associated with the position will be considered. Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements. Benefits: For information and details on employment benefits offered with this position, please visit here . Should you have any questions/concerns, please contact our HR Department via our secure website . California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here . Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances. If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department . Rose International has an official agreement (ID 132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

  • Client Services Specialist

    1 month ago

    Boston, United States IANS Full time

    Client Services Specialist**The position is based in Boston, with the expectation to come into the office at 2-3 times per week.Position DescriptionThe Client Services Specialist (CSS) is the perfect foundation for someone looking to start their career in a multi-faceted role in Information Security customer service and operations. The focus is acting as a...

  • Client Services Specialist

    2 months ago

    Boston, United States IANS Full time

    Client Services Specialist**The position is based in Boston, with the expectation to come into the office at 2-3 times per week.Position Description The Client Services Specialist (CSS) is the perfect foundation for someone looking to start their career in a multi-faceted role in Information Security customer service and operations. The focus is acting as a...

  • Client Service Specialist

    5 months ago

    Boston, United States Blank Label Full time

    Who is Blank Label? Blank Label is an award-winning custom menswear brand with the mission of making custom the new standard for every male shopper - taking guys from ill-fitting work and casual wear to being a guy people would stop on the street just to compliment them on an outfit. We were founded in 2010 as an online custom shirt maker, and since then...

  • Client Service Specialist

    4 months ago

    Boston, United States CCG Business Solutions, LLC Full time

    Company DescriptionCCG Talent Management is a business solutions company. We provide business consulting and talent placement services. Our team understands the principles of connecting purpose to business and career placement. The Talent Management Division is currently seeking a Client Service Specialist.Job DescriptionWe have an opening for a Client...

  • Client Service Specialist

    3 months ago

    Boston, United States CCG Business Solutions, LLC Full time

    Company Description CCG Talent Management is a business solutions company. We provide business consulting and talent placement services. Our team understands the principles of connecting purpose to business and career placement. The Talent Management Division is currently seeking a Client Service Specialist. Job Description We have an opening for a Client...

  • Specialist, Client Service

    1 month ago

    BOSTON, United States Charles Schwab Full time

    Position Type: RegularYour opportunityCharles Schwab Investment Management (CSIM) is the asset management arm of the Charles Schwab Corporation. Products managed include a wide variety of active and indexed equity, fixed income, and asset allocation strategies, as well as money markets funds. CSIM uses a consistent and disciplined approach to investing...

  • Specialist, Client Service

    1 month ago

    Boston, United States Charles Schwab Full time

    Position Type: RegularYour opportunityCharles Schwab Investment Management (CSIM) is the asset management arm of the Charles Schwab Corporation. Products managed include a wide variety of active and indexed equity, fixed income, and asset allocation strategies, as well as money markets funds. CSIM uses a consistent and disciplined approach to investing...

  • Client Services Specialist

    4 weeks ago

    Boston, United States Rose International Full time

    **Only qualified Client Services Specialist II (Brand Engagement Coordinator) candidates located near the Boston, MA area to be considered due to the position requiring a 100% onsite presence*** The Ideal Candidate: Is curious and brings enthusiasm and accuracy to storytelling Is passionate about learning how things are made and designed Engages easily...

  • Client Service Specialist

    1 day ago

    South Bend, Indiana, United States Umpqua Bank Full time

    About Us:Umpqua Bank is a leading regional bank in the Pacific Northwest, with a strong presence in the community. We offer a wide range of banking services to customers across the nation.Our bank has a rich history of innovation and a commitment to our associates, customers, and communities. We strive to create a great place to work by offering a unique...

  • Client Care Specialist

    2 weeks ago

    South Boston, United States Herb Chambers Full time

    Job Description Herb Chambers BMW of Boston has a fantastic opportunity to start a long and rewarding career for the right person We are seeking a Client Care Specialist to work in our BDC department. This position will be responsible for handling internet leads, inbound phone calls, and customer retention. Immediate Opening Available Job Responsibilities:...

  • Client Services Specialist

    2 months ago

    Boston, United States Rose International Full time

    •**Only qualified Client Services Specialist II (Brand Engagement Coordinator) candidates located near the Boston, MA area to be considered due to the position requiring a 100% onsite presence***The Ideal Candidate: Is curious and brings enthusiasm and accuracy to storytelling Is passionate about learning how things are made and designed...

  • Client Service Specialist

    4 weeks ago

    boston, United States Johnson Brunetti Retirement & Investment Specialists Full time

    Client Service Specialist Are you looking for an opportunity to utilize superior client service skills and work one-on-one with clients daily? Are you driven, self-motivated and customer-focused? If you enjoy developing long-term relationships, constantly challenging yourself, and providing superior client support, then we would like to talk to you! Our...

  • Automotive Client Care Specialist

    2 weeks ago

    South Boston, United States Herb Chambers Full time

    Job Description Herb Chambers Honda of Boston has a fantastic opportunity to start a long and rewarding career for the right person We are seeking a Client Care Specialist to work in our BDC department. This customer service position will be responsible for handling internet leads, inbound phone calls, and customer retention. Job Responsibilities: Receive...

  • Client Service Coordinator

    3 days ago

    Boston, Massachusetts, United States CCG Business Solutions, LLC Full time

    Job Title: Client Service SpecialistWe are seeking a highly organized and detail-oriented Client Service Specialist to join our team at CCG Business Solutions, LLC. As a Client Service Specialist, you will provide administrative support to both internal and external clients, ensuring seamless service delivery and exceptional client experience.Key...

  • Client Service Representative

    3 days ago

    South Boston, United States Stratford Solutions Inc. Full time

    Job Title: Client Service RepresentativeWe are seeking a highly skilled Client Service Representative to join our team at Stratford Solutions Inc. As a Client Service Representative, you will be responsible for providing exceptional client service and support to our clients.Key Responsibilities:Manage client relationships and provide proactive support to...

  • Client Service Representative

    4 weeks ago

    South Boston, Virginia, United States Atlantic Union Bank Full time

    {"Job Title": "Client Service Representative", "Job Summary": "We are seeking a highly skilled Client Service Representative to join our team at Atlantic Union Bank. As a Client Service Representative, you will be responsible for delivering exceptional client experiences, sales/service solutions, and handling teller transactions. You will create a positive...

  • Client Service Representative

    4 weeks ago

    South Boston, Virginia, United States Atlantic Union Bank Full time

    {"Job Title": "Client Service Representative", "Job Summary": "We are seeking a highly skilled Client Service Representative to join our team at Atlantic Union Bank. As a Client Service Representative, you will be responsible for delivering exceptional client experiences, sales/service solutions, and handling teller transactions. You will create a positive...

  • Client Billing Specialist

    2 weeks ago

    Boston, Massachusetts, United States Elgen Staffing Full time

    Client Billing Specialist OpportunityWe are seeking a highly skilled Client Billing Specialist to join our team at Elgen Staffing. Our client, a leading litigation law firm with offices throughout the Northeast, requires a professional to manage billing processes and provide exceptional client service.Key Responsibilities:Primary contact for billing...

  • Client Billing Specialist

    3 weeks ago

    Boston, Massachusetts, United States Elgen Staffing Full time

    Client Billing Specialist OpportunityWe are seeking a highly skilled Client Billing Specialist to join our team at Elgen Staffing. Our client, a leading litigation law firm with offices throughout the Northeast, requires a professional to manage billing processes and provide exceptional client service.Key Responsibilities:Primary contact for billing...

  • Specialist, Client Service

    1 month ago

    Boston, MA, United States Charles Schwab Full time

    Position Type: RegularYour opportunityCharles Schwab Investment Management (CSIM) is the asset management arm of the Charles Schwab Corporation. Products managed include a wide variety of active and indexed equity, fixed income, and asset allocation strategies, as well as money markets funds. CSIM uses a consistent and disciplined approach to investing...