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Resident Engagement Specialist
2 months ago
Overview
Born out of a partnership between Atria Senior Living and Related Companies, Coterie is a new luxury brand that re-imagines what senior living can be.
From stunning architecture and thoughtful design to state-of-the-art fitness facilities and curated culinary offerings, every aspect of life at Coterie is meant to support the individual – and community – in reaching new heights. We elevate wellness and strive to anticipate every need to offer a life more inspired.
Coterie is an equal opportunity employer committed to providing equal employment opportunities without regard to race, color, religion, sex (including pregnancy), sexual orientation, age, national origin, disability, genetic information, veteran status, or any other classification protected by applicable law. Atria will not tolerate harassment or discrimination based on any of these protected classifications.
Responsibilities
The Resident Engagement Program Specialist leads assigned programs and activities of interest for our AL/IL residents. This individual promotes well-being by coordinating thoughtful daily activities that inspire residents to participate, forming a strong sense of community.
Lead Community Programming
- Partner with the Resident Engagement Director to create, plan and schedule community events and programs.
- Lead Resident Engagement programs and participates in program evaluation activities.
- Maintain records of all programs, resident participation, and acceptance of each program by residents as required by state law.
- Properly market Engagement Calendar and ensure daily events are posted and updated with any changes in a timely manner.
- Understand the community’s interests and create programming that inspires participation. Adapt and change when necessary.
- Utilize resident Company Program Guide Library for program planning ideas and execution.
- Partner with all Resident Engagement staff to ensure adaptation, and program implementation across all service offerings.
- Engage and motivate residents resulting in program participation.
Support Residents Upon Move-In
- Greet new residents making a special effort to include and engage them in programs and introduce them to others in the community with similar interests and backgrounds.
- Schedule time with new residents to tour the fitness center and other amenities.
- Complete Atria Resident Discovery surveys for new residents.
- Assist in decorating the community according to community First Impression Standards.
Memory Care Duties
- Partner with the Memory Care Resident Engagement team in the planning, coordinating and implementation of overall community daily programs.
- Capture individual resident Life Story information (life history and preferences) and utilize effective approach and redirection techniques when applicable.
Other Duties
- May be requested to participate and obtain third-party certification(s) such as Mayo Clinic Wellness Coach certification.
- May drive company vehicle from community to social and other various destinations.
- May perform other duties as needed and/or assigned.
Qualifications
- High school diploma, general education degree (GED) and or/ four (4) year college degree; or one (1) to three (3) years related experience and/or training; or an equivalent combination of education and experience.
- Must be fully vaccinated and provide vaccination record card at time of hire.
- Expertise in one of the following areas: wellness, fitness, arts & humanities, or music therapy.
- Certification by an organization that has NCAA Accreditation such as the American College of Sports Medicine preferred.
- Training and/or experience working with geriatric individuals and/or persons with cognitive impairment preferred.
- Required certification(s) based on current state regulations.
- Strong communication skills. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Ability to effectively operate technology including computers (Word, Excel, email), iPad/tablets and AV systems.
- Must possess valid driver’s license; position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle).
- Must satisfactorily meet and be in compliance with Atria motor vehicle policy standards.
- Ability to work varied schedules to include weekends, evenings and holidays.