Care Connection Engagement Specialist

4 days ago


New York, New York, United States ADVANCE CARE ALLIANCE OF NY INC Full time
Care Connection Engagement Specialist

Join our team at Advance Care Alliance of NY Inc. as a Care Connection Engagement Specialist, where you will play a vital role in connecting prospective members with our Care Coordination Organization/Health Home (CCO/HH) services.

About the Role

This is a unique opportunity to work with individuals with intellectual and developmental disabilities, providing them with comprehensive care management and coordination of services. As a Care Connection Engagement Specialist, you will be the first point of contact for prospective members, answering their questions, and guiding them through the enrollment process.

Key Responsibilities
  • Answer referral calls and emails, collecting demographic information and explaining the process of enrollment and Care Management services.
  • Track Care Connection Specialist's rosters and distribute referrals accordingly.
  • Establish relationships with OPWDD Front Door Staff, Local Department of Social Services Staff, and others to assist with outreach efforts.
  • Perform administrative tasks as required by the Enrollment department.
Requirements
  • Bachelor's degree preferred.
  • At least 3 to 5 years of related experience, specifically in working with people with intellectual or developmental disabilities.
About Us

Advance Care Alliance of NY Inc. is a 501(c)(3) not-for-profit organization dedicated to meeting the needs of people with intellectual and developmental disabilities. We provide comprehensive care management and coordination of services, supporting over 25,000 individuals in our program.



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