Career Engagement and Retention Specialist

3 weeks ago


New York, New York, United States Research Foundation CUNY Full time

About the Role:

The Research Foundation CUNY is seeking a highly motivated and experienced Career Engagement and Retention Specialist to join our Business & Industry Workforce Training Center team. As a key member of our team, you will play a critical role in educating and engaging with trainees, providing individualized career coaching, enrichment support, and outreach efforts to empower participants in achieving their career goals.

Key Responsibilities:

  • Provide individualized career coaching and enrichment support to trainees
  • Develop and implement outreach strategies to engage with the community and promote program services
  • Establish and maintain direct communication with participants and employers through various channels
  • Offer personalized career planning and enrichment support tailored to participants' individual needs
  • Guide participants in developing and optimizing their LinkedIn profiles and other professional social media platforms
  • Inform participants about additional educational and training opportunities that align with their career goals
  • Connect participants with available support services in the community to address barriers to employment
  • Document all participant activities and maintain detailed case notes
  • Develop and implement a phased strategy for outreach to NYC residents, ensuring inclusivity of all target populations
  • Create and implement strategies to continuously engage all trainees/job seekers, fostering connections and encouraging success
  • Organize special community events in collaboration with the workforce development team
  • Assist participants in assessing their job skills and competencies
  • Conduct informative workshops and presentations to equip participants with essential job search and workplace skills
  • Assist in developing promotional materials and manage updates on social networking platforms
  • Stay current with labor market trends and gather updated information

Requirements:

  • Bachelor's degree with 2-5 years workforce development, counseling, and case management experience
  • Keen knowledge of community resources and services
  • Effective marketing skills with the ability to represent Business & Industry Workforce Training Center programs, its clients, and services to employers
  • Strong database management skills, Excel, ACCESS, and other computer software knowledge
  • Coordinate a variety of projects simultaneously
  • Interact with adult learners from different cultural and socioeconomic backgrounds

About the Research Foundation CUNY:

The Research Foundation of The City University of New York (RFCUNY) was established as a not-for-profit educational corporation chartered by the State of New York in 1963. RFCUNY supports CUNY faculty and staff in identifying and obtaining external support (pre-award) from government and private sponsors and is responsible for the administration of all such funded programs (post-award).

Equal Employment Opportunity Statement:

The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.



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