Bilingual Medical Office Administrator
4 weeks ago
The primary purpose of this position is to serve as the medical office clerk, who provides clerical/administrative support in wards, clinics, or other departments of a medical treatment.
- Welcomes and greets patients, visitors in person and answers inquiries over the phone.
- Optimizes patients' satisfaction and provider time by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
- Comforts patients by anticipating patients' concerns; answering patients' questions; maintaining the reception area.
- Facilitates communication between physicians and patients.
- Assists with calling in refills of medications.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
- Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to team effort by accomplishing related results as needed
- Completion HS diploma or equivalent
- 1 year working in a medical office setting (preferred)
- Experience working with an Electronic Health Record (preferred)
- Must be at least 18 years of age, be able to read, write, understand, and follow directions.
- Must be able to pass federal and state background verification.
- Knowledge of medical terms and codes, laws, ethics, practice, and malpractice specialties.
- Analytical Skills, Detailed-oriented precision and technical skills and Excellent interpersonal skills
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Bilingual Healthcare Office Coordinator
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Hickory, North Carolina, United States Carolina Therapeutic Services Full timePosition OverviewThe primary role of this position is to function as the medical office administrator, delivering essential clerical and administrative assistance within various departments of a healthcare facility.Key Responsibilities:Patient Interaction: Greet and assist patients and visitors in person, while also managing inquiries via...
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Bilingual Healthcare Office Coordinator
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Hickory, North Carolina, United States Carolina Therapeutic Services Full timeJob OverviewThe primary objective of this role is to function as the medical office administrator, providing essential clerical and administrative support within various departments of a healthcare facility.Key Responsibilities:Patient Interaction: Greet and assist patients and visitors, addressing inquiries both in person and via telephone.Appointment...
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