Bilingual Customer Service Rep.

3 weeks ago


Hickory, United States Merchants Distributors Full time

Overview:

To professionally and efficiently provide assistance to Hispanic customer base.

Potential Schedule

Sunday-7am-2pm

Monday-off

Tuesday-9:30-6:00

Wednesday- 9:30-6:00

Thursday-9:30-6:00

Friday-9:30-6:00

Saturday-off

Responsibilities:
    • Answer telephone calls and log all calls in HEAT CRM.
  • Must possess bilingual skills to communicate and translate for our international customers.
  • Accountable for telemarketing sales to customers including contacting customers to solicit orders.
  • Coordinate product delivery, billing, and payment of product sold.
  • Develop and maintain sales tracking sheet for product sold.
  • Provide support in problem resolution of order questions, billing, and invoicing of product.
  • Support Sales/Marketing Department by communicating programs and services for both current and potential customers.
  • May be required to perform other tasks as assigned by management.
  • Alert appropriate departments on issues or concerns on behalf of customers and follow up with customer with findings and/or solution.
  • Key credit request and arrange pick up or credit for product or services.
  • Provide clerical support within department.


Qualifications:

Dependable with an excellent attendance record.

Above average communication skills.

Must be bilingual.

Above average knowledge with symbol unit technology.

Proficient knowledge of EPOS order collection software and processes.

Above average knowledge to explain MDI statements, invoices, and recaps.

Proficient knowledge of OnDemand and Visual Info.

Proficient knowledge of Cisco Agent call center system.

Above average skills in problem resolution.

Above average skills to meet deadlines and work in a fast paced environment.

Proficient in Microsoft Office and ten key.

Proficient knowledge of HEAT CRM software.

Demonstrate a sense of urgency in creating customer satisfaction.

Self-motivated and be able to work without a lot of supervision.

Must be able to work flexible hours.

#LI-RS1



  • Hickory, United States Merchants Distributors Full time

    Overview To professionally and efficiently provide assistance to Hispanic customer base.  Potential Schedule Sunday-7am-2pm Monday-off Tuesday-9:30-6:00 Wednesday- 9:30-6:00 Thursday-9:30-6:00 Friday-9:30-6:00 Saturday-off Responsibilities Answer telephone calls and log all calls in HEAT CRM. Must possess bilingual skills to communicate and...


  • Hickory, United States R&L Motors Full time

    Job DescriptionJob DescriptionAt R&L Motors in Hickory, NC, we extend an invitation beyond a job – it's an opportunity to become an integral part of a dynamic workplace where your skills are not just acknowledged but celebrated. Join us as a full-time Automotive Service Writer - Customer Service Rep and earn a competitive salary of up to $55,000...

  • Customer Service Rep.

    3 weeks ago


    Hickory, United States Merchants Distributors Full time

    Overview: To professionally and efficiently provide assistance to our customers. ******Entry Level*********** Potential Schedule Sunday-Off Monday-9:30-6:00 Tuesday-9:30-6:00 Wednesday-9:30-6:00 Thursday-Off Friday-9:30-6:00 Saturday-9:00 to 5:00 Responsibilities: Answer telephone calls and log all calls in HEAT CRM. Accountable for telemarketing sales...


  • Hickory, United States Domino's Pizza LLC Full time

    Dominos Pizza Customer Service Representative - Join Our Delicious Team! Are you passionate about pizza and helping people? Do you have a knack for turning frowns upside down? If so, we want you on our team! Dominos Pizza is looking for a friendly Customer Service, Service, Spring, Restaurant, Retail, Customer


  • Hickory, North Carolina, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team at Domino's Pizza LLC as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our valued customers, ensuring their satisfaction and loyalty to our brand.Key...


  • Hickory, North Carolina, United States City of Hickory, NC Full time

    Job Description**Job Summary**The City of Hickory, NC is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our finance department, you will be responsible for providing exceptional customer service to our citizens and ensuring that all transactions are processed accurately and efficiently.Key...


  • Hickory, United States US Conec Ltd Full time

    Job Type: Full-time Description: Purpose of Position: The Customer Service Representative serves as the primary contact between customers and the business. Assist customers with the selection and purchase of all products and services, while maintaining excellent working relationships. Communicate with customers, both external and internal, via telephone and...


  • Hickory, North Carolina, United States Conn's Full time

    Job Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Conn's HomePlus. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving issues in a timely and professional manner.Responsibilities:Customer...


  • Hickory, North Carolina, United States Public Storage Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Property Manager. As a Property Manager, you will be responsible for managing multiple storage facilities, providing exceptional customer service, and ensuring the smooth operation of our business.Key ResponsibilitiesCustomer Service: Provide top-notch customer...


  • Hickory, North Carolina, United States Public Storage Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Public Storage team, you will be responsible for providing exceptional service to our customers, ensuring their storage needs are met, and maintaining a positive and professional environment.Key...


  • Hickory, United States Mike Johnsons Hickory Toyota Full time

    Job DescriptionJob DescriptionJob Description:Automotive Sales Greeter The Sales Greeter functions in support of the Sales Department. They will enthusiastically and courteously greet customers on the sales & service lot, determine their needs, obtain sales assistance for them, answer any customer questions, and help to uphold the standard for outstanding...


  • Hickory, United States AT&T Full time

    Job Description: Do you speak Spanish and English? If you do, we’re looking for you! Our Retail Careers come with awesome perks and may include additional starting pay if you are bilingual. It’s time to take your sales career to the next level. Every day you’ll be at the center of it all. Your goal? Create meaningful connections with every customer,...


  • Hickory, United States Zips Car Wash Full time

    Job DescriptionJob DescriptionWhy You’ll Love This Part-Time Customer Service Associate Job  Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 1975 US Hwy 70 SE, Hickory, NC, is the perfect position for you! You will bring joy to people’s...


  • Hickory, United States Zips Car Wash Part time $12

    Job DescriptionJob DescriptionWhy You’ll Love This Part-Time Customer Service Associate Job  Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 1975 US Hwy 70 SE, Hickory, NC, is the perfect position for you! You will bring joy to people’s...


  • Hickory, North Carolina, United States Lowes Foods Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Clerk at Lowes Foods. As a key member of our front-end team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our guests, and maintaining a clean and organized store environment.Key...


  • Hickory, United States THE NEW-INDY GROUP Full time

    Job DetailsJob Location NC- Hickory (2) - Hickory, NC Position Type Full Time Travel Percentage Less than 10% Job Shift First Shift Customer Service Representative SUMMARY: Responsible for providing effectively serving all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating...


  • Hickory, United States Haberer Insurance Agency Full time

    Replies within 24 hours Benefits: Competitive salary Opportunity for advancement Paid time off Position Overview Independent Insurance Agency located in Hickory, NC is seeking an outgoing, career-oriented professional to join our team. Responsibilities Providing positive, friendly, professional customer service. Answering calls and handling policy...


  • Hickory, United States U-Haul Full time

    Location: 542 Main Ave SE, Hickory, North Carolina 28602 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • Hickory, United States Zips Car Wash Full time

    Job DescriptionJob DescriptionDo you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 1975 US Hwy 70 SE, Hickory, NC, is the perfect position for you! You will bring joy to people’s journeys by creating a positive and light-hearted atmosphere where people...


  • Hickory, United States HSM Solutions Full time

    Overview: Key responsibilities will be assisting customer service team with needs including managing customer queries and complaints. Daily entry of sales orders while ensuring customer order matches what was quoted. Entering credits as needed. Assist in multiple departments with record detention and other tasks as needed. Individual must be highly...