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Assistant General Manager

3 months ago

Hyattsville, United States Vie Management Full time
Job DescriptionJob DescriptionSalary:

We are seeking a highly motivated and experienced Assistant General Manager to join our team and assist in managing the day-to-day operations of our student housing highrise. The ideal candidate will bring a background in student housing, multifamily, or hospitality sectors and demonstrate a commitment to delivering exceptional service to our residents. They will be responsible for ensuring the building's cleanliness and functionality while providing vital administrative support to the General Manager. This role offers the opportunity to work in a dynamic environment and make a positive impact on our community.


Who we are –

 

Vie offers an environment where our employees' ideas are not only heard but implemented. We offer a team-based and structured environment; however, employees are expected to be self-disciplined, creative, and entrepreneurial.

 

We collectively bring the shared experiences and unique characteristics of our team to identify the best concepts for creating inspired lifestyles.

 

Who you are –

 

Audacious, Adventurous, Bold and Enthusiastic

Health conscious and active

Connected and sociable

Accessible and charitable

Diverse and unique

 

Must have abilities -

 

Natural Credibility and Leadership Skills - Diversity of experience through construction, project management, development and capital planning

Energetic and Supportive – Entrepreneurial spirit; “go-getter”

Ability to Communicate – Open, honest, gives and receives feedback; expresses ideas and thoughts

Empathetic – Kind; treats others fairly

Ability to Make Tough Decisions – Problem solver, provokes thought, and moves quickly towards action


Qualifications -


  • 5+ Years Experience in student housing, multifamily, or hospitality management.
  • Bachelor’s degree in Business Administration, Hospitality Management, Real Estate, or a related field preferred.
  • Strong leadership and organizational skills.
  • Excellent communication and interpersonal skills.
  • Proficiency in property management software and Microsoft Office Suite.
  • Ability to handle multiple tasks and prioritize effectively.

Skills and Competencies - 


  • Exceptional customer service skills, with a focus on resident satisfaction.
  • Strong organizational and time-management skills.
  • Proficient in property management software and Microsoft Office Suite.
  • Ability to manage budgets, financial reporting, and expense control.
  • Excellent problem-solving skills and attention to detail.


Un jour dans la vie de (A Day in the Life of) - 


  • Ensure residents receive exceptional service and address any concerns promptly.
  • Assist in organizing and promoting community events and activities.
  • Assist the General Manager with day-to-day administrative tasks.
  • Manage leasing and renewal processes, including conducting tours and explaining lease agreements.
  • Prepare and maintain accurate records, reports, and files.
  • Oversee the cleanliness and maintenance of the property, ensuring all areas are well-kept and functional.
  • Coordinate with maintenance and housekeeping teams to address any issues promptly.
  • Conduct regular inspections to ensure the property meets safety and quality standards.
  • Assist in training and supervising staff members, including maintenance, leasing, and resident services teams.
  • Foster a positive and collaborative work environment.
  • Assist in managing the budget and financial aspects of the property, including rent collection and expense control.
  • Support in preparing financial reports and forecasts.
  • Communicate effectively with residents regarding maintenance schedules and any disruptions.
  • Foster positive relationships with residents, addressing their concerns and ensuring their satisfaction with building services.


What We Offer –


  • Competitive Salary
  • Performance Bonuses
  • Comprehensive medical, dental, and vision coverage
  • 401(k) plan
  • Generous vacation, sick leave, and paid holidays
  • Paid Parental leave
  • Training Programs
  • Access to wellness programs, including gym memberships and mental health resources
  • Diverse and inclusive workplace
  • Employee Discounts