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General Manager of Suites
3 months ago
Levy is seeking a highly skilled and experienced General Manager of Suites to lead our team in delivering exceptional customer experiences. As a key member of our leadership team, you will be responsible for executing our brand's philosophies and culture, ensuring that all costs are met, and quality show standards are maintained at all times.
Key Responsibilities:- Supports all company initiatives and executes show quality standards at all times
- Maintains positive relationships with guests and obtains regular feedback
- Holds team accountable to steps of service to deliver great guest service
- Ensures all security, safety, and sanitation standards are met
- Effectively uses Purchasing and all financial control systems
- Controls cost areas to assist the unit in meeting financial goals
- Manages team to build top-line sales and achieves assigned delegated budget goals
- Meets daily sales and cost goals
- Effectively uses all team training and development tools
- Hires hourly team who can deliver Levy operating standards and philosophies
- Maintains team member schedules, timecards, and gratuities in accordance with local laws and company policies
- Promotes a cooperative work climate, maximizing productivity and morale
- Manages suites ordering and billing processes following Levy standards
- 4+ years of experience in a food and beverage operational position
- 2+ years of experience managing an hourly workforce
- Bachelor's degree in hospitality management is preferred
- High level of computer literacy and attention to detail
- Passion for hospitality, food, and retail
- Excellent interpersonal and stakeholder management skills
Levy is a member of Compass Group USA and is an equal opportunity employer. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Associates of Levy are offered many fantastic benefits, including Instapay (early access to your wages) and high interest savings through the EVEN app, Associate Shopping Program, Health and Wellness Program, Discount Marketplace, and Employee Assistance Program.