Deputy General Manager

3 weeks ago


Hyattsville, Maryland, United States Regal Entertainment Full time
Job Summary

The Deputy General Manager is a key member of the theatre operations team, responsible for ensuring the smooth day-to-day running of the cinema. This role involves supervising staff, managing theatre operations, and maintaining high standards of customer service.

Key Responsibilities
  • Theatre Operations: Oversee the daily operations of the theatre, including staff supervision, customer service, and maintenance of the cinema.
  • Staff Management: Recruit, train, and develop staff to ensure they have the skills and knowledge required to deliver excellent customer service.
  • Customer Service: Ensure that all customers receive a high level of service, including greeting, serving, and resolving any issues that may arise.
  • Inventory Management: Manage inventory levels, including food, beverages, and supplies, to ensure that the cinema is always well-stocked.
  • Financial Management: Assist with financial management, including budgeting, forecasting, and controlling costs.
Requirements
  • Education: Degree in Business or equivalent.
  • Experience: 2+ years of management or supervisory experience in a restaurant or hospitality environment.
  • Skills: Proven experience in PC platforms, knowledge of basic office programs, and excellent communication and leadership skills.


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