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Banquet Captain

1 month ago

Albuquerque, United States Heritage Hotels & Resorts Full time
Job DescriptionJob DescriptionDescription:WORK, PLAY, & ENJOY LIFE WITH HERITAGE
Heritage Companies embodies the culture, spirit, and traditions of New Mexico, while offering a work environment that is focused on the overall employee experience. All employees will experience the exciting perks that only Heritage Companies can provide; including growth opportunities across our companies, generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico
Full-time Hourly Position starting from $18.00-$23.00 DOE plus benefits Located in Albuquerque, NM. Working out of our Hotel Albuquerque.


Position Purpose: The Banquet Captain is responsible for supporting the Kitchen Leadership in making sure that banquet operations run smoothly by supporting a culture of service within the team for the front line interfacing with guests. The Banquet Captain is an essential support to the Front of House team in creating unforgettable dining experiences for guests.


Supervisory Responsibilities: Server, Bartender, Busser, Food Runner for Banquet Services when on shift


Essential Duties and Functions/Responsibilities/Tasks:

  • Maintain high level of positive and professional approach with employees, coworkers, and guests.
  • Maintain a proper flow of service and FOH staffing levels during shift.
  • Maintain good working relationships with suppliers and identify opportunities to decrease operational costs.
  • Maintain strong focus on the guest experience and base all of your decision making around making our guests happy, especially when resolving complaints.

Benefits:

  • Part-time employees receive: Dental, Vision and 401k
  • Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness & 401k
Requirements:
  • Excellent verbal communication and ability to multitask.
  • High school diploma or equivalent experience/training. A post-high school degree, Hospitality preferred; or equivalent combination of education and experience.
  • 2 years of food & beverage supervision/lead or equivalent combination of education and experience; luxury branded hospitality experience preferred.
  • Valid New Mexico Food Handler Certification, and Alcohol Server Certification.
  • Ability to work on your feet for eight hours or more.
  • Knowledge of Restaurant Point of Sale systems.
  • Must be able to lift/push/reach for/carry 30+ pounds frequently.
NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans.Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer.