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Service Technician

2 months ago

Boston, United States TENTH MOUNTAIN LLC Full time
Job DescriptionJob Description

Technician Duties:

  • Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment
  • Demonstrate your mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics
  • Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing and other specialty food service equipment
  • Communicate with manufacturers as needed to help with diagnoses and parts identification
  • Consult with the Technical Assistance Group for technical support while onsite
  • Install all parts ordered for the customer in a timely and professional manner and in line with company policy
  • Promote and recommend other services provided by Smart Care to customers when needed
  • Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory
  • Follow safe work practices and accident prevention procedures
  • Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory
  • Maintain productivity levels in accordance with company standards

Schedule: Exact hours differ by market, 7:00am-4:00pm is typical. Rotational on-call every 3-4 weeks. Occasional overnight travel may be necessary, depending on a candidate's market.

Experience Required: Employer is looking for a minimum of 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, Commercial HVAC or relevant military service. EPA and/or CFESA certification preferred.

Benefits: Take home truck/van w/ gas card, Uniforms, Phone, Health, Life, Dental & Vision offered (Employees eligible on 1st of the month, after 60 days), 12 days PTO accrued after 30 days, 3 floating holidays, 48 hours for wellness/sickness.