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Peer Support Navigator
2 months ago
Position Information
Title: Peer Support Navigator
FLSA Status: Hourly, Full-Time, Non-Exempt
Location: Youth Emergency Shelter
Reports to: Emergency Shelter Program Manager
Job Description
The Peer Support Navigator at the Youth Emergency Shelter in Yakima prioritizes building strong relationships with every youth (ages 13-17) with the ultimate goal of creating a positive and lasting connection and permanently exit young people out of homelessness and into safe and stable housing. The role helps support a wide spectrum of needs for youth (ages 13-17) experiencing homelessness who are enrolled in shelter. The role firmly understands that the success of the youth emergency shelter hinges on the complete immersion of each youth in the process, ensuring their active involvement in decision-making and goal setting, specifically the reunification of youth and family.
Duties and Responsibilities
Support every youth (ages 13-17) staying at the youth emergency shelter
Primarily focus on supporting youth as a peer and confidant, as each person navigates exiting into safe and stable housing
Collaborate with Family Support Specialist to ensure youth staying at shelter will have access to their own, individualized community support team (CST)
Encourage complete immersion of each youth in the process, ensuring their active involvement in decision-making and goal setting
Ensure youth's voice will be central in decision-making, and that their preferences and needs guide the team's actions and develop their individualized transition plans, sharing insights about their aspirations, strengths, and challenges
Assist youth in proactively selecting supportive individuals from various industries, including their peers, family members, licensed shelter staff, case managers, legal professionals, behavioral health providers, mentors, and community members
Utilize technological tools and platforms to facilitate real-time communication and updates among team members, fostering a collaborative and responsive environment
Ensure anyone identified by youth to be a part of their individualized CST, is equipped to actively engage (e.g. transportation and remote access support for those identified)
Build and maintain relationships, both informal and formal, with current partners, such as the local domestic violence shelter, housing programs, supports for youth with developmental, cognitive, or intellectual disabilities, worksite training programs, SUD treatment, clean and sober housing, youth-based legal services, transportation opportunities, prominent parenting services for youth who are expecting or already have children, medical clinics, and local advocacy groups
Support youth in facilitating their CST
Give youth regular forums to ensure continuous dialogue allows for the expression of concerns, adjustments to plans, and that the evolving needs of the individual are met
Mediate potential disagreements quickly and effectively to ensure progress continues within CST
Collaborate with youth, Family Support Specialist, and Case Manager on exit strategies to be personalized, considering the achievement of predefined goals and the youth's comfort level with transitioning to independence or family reunification
Create a flexible exit timeline, allowing for adjustments based on individual circumstances
Frequently review goals with youth, Family Support Specialist, and Case Manager in order to track progress, make necessary adjustments, and accommodate evolving needs. Support to Peers
Build rapport with youth’s peers through intentional and authentic methods of relationship modeling and healthy boundary setting
Collaborate with onsite Behavioral Health Specialist and Family Support Specialist to provide basic therapeutic services in order to engage families
Guide youth and their families through available resources, directly providing resources when able. Aftercare Services
Work with youth who have exited our licensed shelter for another 6 months, at minimum
Support youth and their supports within their exit destination to ensure safe and stable housing is maintained
Ensure shelter-exited youth can have full access, and transportation, to the Rod’s House Resource Center
Maintain regular meetings with exited youth in conjunction with family support
Connect youth with their peers to expand support structure
Support youth in pursuing educational decisions, being actively involved in re-enrollment of chosen institutions
Frequently review goals in order to track progress, make necessary adjustments, and accommodate evolving needs
Give youth regular forums to ensure continuous dialogue allows for the expression of concerns, adjustments to plans, and that the evolving needs of the individual are met
Coordinate educational supports, employment opportunities, mentorship programs, and behavioral health services to play a vital role in fostering a sense of belonging.
Guide youth and the supports within their exit destination through available resources
Frequently review goals in order to track progress, make necessary adjustments, and accommodate evolving needs
Update Coordinated Entry housing assessments for each youth to ensure they are active in HMIS
Maintain accurate and quality documentation in Rod’s House databases
Create performance reports, as needed
Facilitate and participate in program, department, and agency meetings
Facilitate and participate in relevant trainings
Facilitate and participate in local and state interagency work groups, as needed
Proven ability to create a system or process when one does not exist
Complete all duties as assigned and other duties as required.
Education and/or Experience
Currently receiving, or previously received, services from Rod’s House Required
Bilingual (Spanish English) strongly Preferred
Open to reengaging educational pursuits while employed Preferred
Peer Support Certified or willing to become a Peer Support certified Preferred
Lived experience in homelessness Required
Salary/Compensation and Benefits
Starting wage of $20.00 an hour
Medical, dental, and vision
Vacation time
Sick time
401K
Knowledge, Skills, and Abilities
Must be between 18-24 years old Required
Valid driver’s license and auto insurance Required (Rod’s House will support new hire to obtain this, if needed)
Experience working with individuals who have experienced trauma, specifically severe mental illnesses and substance use disorders Preferred
Knowledge in human services, social work, education, or a related field Preferred
Work Conditions and Physical Requirements
Shifts could include evening, early mornings, or weekends, including holidays. This position requires interactions with young people experiencing homelessness and with community members, social service providers, and other organizations. Physical requirements for the position include frequent walking, hearing, seeing, speaking, stooping, kneeling, crouching, reaching, grasping, climbing, and repetitive motions. This position could require exerting up to 50 pounds of force to lift, carry, pull, or move objects. Ability to safely drive company cars and vans are strongly preferred.