Job File Coordinator

2 months ago


Mishawaka, United States SERVPRO of South Bend, NEW. St. Joseph County Full time
Job DescriptionJob DescriptionDrops::AccountDrop is hiring a File Coordinator.

Benefits/Perks
  • Top industry compensation
  • Vision and dental insurance
  • Paid Holidays
  • Paid vacation time
  • 401K retirement plan
  • Career progression
  • Professional development
Key Responsibilities:
  • Set up and complete all job project files including claim information and all contract information is accurate
  • Verify job file completion cycle times and communicate/update carriers and program management with progress notes on dozens of files daily
  • Review all internal electronic file information for accuracy and estimate planning
  • Oversee and confirm all job files closed properly including final documentation and warranty
  • Work with office and accounting team regarding collection cycles and appropriate application of payments
  • Track all relevant warranty claims
Qualifications:
  • Expert with Microsoft Suite programs
  • Background with insurance claims and documentation a plus
  • Outstanding written and verbal communication skills
  • Professional manner and excellent customer service skills, including listening and questioning skills
  • Excellent organizational skills and strong attention to detail for on-going projects
  • Very self-motivated and goal-oriented multi-tasker
  • Capability to work in a fast-paced, team-oriented office environment
  • Ability to learn new software, including Xactimate and proprietary software
  • Ability to successfully complete a background check subject to applicable law
About Us
Our company is a family-owned and operated franchise that has been in business over 10 years. We focus on the continued growth and development of our technicians utilizing SERPVRO's training programs . The atmosphere at our company makes coming to work more like being part of the team and less like a job. For more information, please visit us at www.servprosouthbend.com.


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