We have other current jobs related to this field that you can find below
-
Airport Meet
4 weeks ago
San Francisco, United States Metro Shore Services LLC Full timeJob DescriptionJob DescriptionDescription:Our Airport Meet & Greet agents are responsible for locating and greeting guests arriving into the airport who have elected to book or purchase transportation with the cruise line from the airport to the piers or local hotels. Airport agents are required to be capable of navigating areas both inside and outside of...
-
Airport Meet
3 months ago
San Pedro, United States Metro Cruise Services Full timeOur Airport Meet & Greet agents are responsible for locating and greeting guests arriving into the airport who have elected to book or purchase transportation with the cruise line from the airport to the piers or local hotels. Airport agents are required to be capable of navigating areas both inside and outside of the airport terminals and transport loading...
-
San Francisco, United States San Francisco International Airport Full timeOverview The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and...
-
Senior Airport Planning Specialist
4 days ago
San Francisco, California, United States City and County of San Francisco Full timePosition OverviewUnder the guidance of the Director of Planning and Environmental Affairs and the Airport Planning Manager, the Senior Airport Planning Specialist will engage in essential airport planning activities to facilitate both short-term and long-term strategies on and off the Airport premises. This role will involve collaboration with senior...
-
Senior Airport Planning Specialist
4 days ago
San Francisco, California, United States City and County of San Francisco Full timeJob OverviewUnder the guidance of the Director of Planning and Environmental Affairs and the Airport Planning Manager, the Senior Airport Planning Specialist will execute essential airport planning responsibilities to facilitate both short-term and long-term strategies on and off the Airport premises. This role will involve assisting senior planners with...
-
Airport Lounge Supervisor
2 months ago
San Francisco, United States Hyde Park Hospitality Full timeJob DescriptionJob DescriptionAirport Lounge SupervisorPay: $27.00-$28.00 per hourJob SummaryThe role of the Airport Lounge Supervisor is a hands-on leader, focused on executing policies, procedures, and brand standards to achieve guest satisfaction through coordinating administrative and operational activities of assigned team members at The Club lounge...
-
Senior Associate Attorney
2 months ago
San Francisco, United States 77 Consultants Full timeJob DescriptionJob DescriptionJob Description:We are seeking a highly motivated, creative, and collaborative Senior Associate Attorney to join a projects-oriented law firm. As a key member of our nationwide Airports practice, you will support our Public-Private Partnerships and Alternative Project Delivery practice, working directly with clients and partners...
-
SFO Fellow Energy
2 weeks ago
San Francisco, United States San Francisco International Airport Full timeSan Francisco International Airport (SFO), an enterprise department of the City and County of San Francisco (CCSF), has approximately 1,700 CCSF employees and strives to be a diverse, equitable, and inclusive employer . SFO’s mission is delivering an airport experience where people and our planet come first and our core values are Safety and Security,...
-
SFO Fellow Energy
2 weeks ago
San Francisco, United States San Francisco International Airport Full timeSan Francisco International Airport (SFO), an enterprise department of the City and County of San Francisco (CCSF), has approximately 1,700 CCSF employees and strives to be a diverse, equitable, and inclusive employer. SFOs mission is delivering an airport experience where people and our planet come first and our core values are Safety and Security,...
-
Airport Lounge Bartender
1 week ago
San Francisco, United States Hyde Park Hospitality Full time $22 - $23Job DescriptionJob DescriptionAirport Lounge BartenderPay: $22.00-$23.00/hrWe are hiring Bartenders for The Club lounge in San Francisco International Airport!BARTENDER JOB DESCRIPTIONThe description below is designed to indicate the general nature and level of work performed by team members within this classification. It is not designed to contain or be...
-
Airport Services Manager
4 days ago
San Francisco, California, United States Philippine Airlines Full timeEmbark on a rewarding career journey with a prestigious airline company that is opening doors to new opportunities.Why Consider This Opportunity?Join one of the premier airlines in the PhilippinesEnjoy exclusive travel benefits for you and your loved onesExperience a supportive and collaborative workplaceIdeal Candidate Profile:Possesses a bachelor's degree...
-
Airport Customer Service Agent
2 months ago
San Francisco, United States GAT Airline Ground Support Full timeAirport Customer Service Agent San Francisco, CA 94128, USA Req #1392 Tuesday, July 16, 2024 Job Summary As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints....
-
Airport Lounge Host
2 months ago
San Francisco, United States Hyde Park Hospitality Full timeJob DescriptionJob DescriptionAirport Lounge HostPay: $22.00-$23.00 per hourHost Job Summary The Host is a personal representation of the service and overall hospitality of The Club lounge opening inside the San Francisco International Airport. They set the tone for the guest’s entire visit. Upon arrival at the lounge the Host will greet the guest, calling...
-
Energy and Carbon Analyst Fellow
4 days ago
San Francisco, California, United States San Francisco International Airport Full timeCompany Overview:San Francisco International Airport (SFO) is a key department of the City and County of San Francisco (CCSF), employing around 1,700 individuals and committed to fostering a diverse, equitable, and inclusive workplace.Mission Statement:SFO aims to provide an airport experience that prioritizes people and the planet, guided by core values...
-
Airport Operations Supervisor
4 days ago
San Angelo, Texas, United States City of San Angelo, TX Full timeCity of San Angelo, TX is looking for a skilled professional to fill the role of Airport Operations Manager. POSITION SUMMARY: The Airport Operations Manager will oversee the daily activities and maintenance personnel at the airport, ensuring adherence to local, state, and federal regulations, while stepping in for the Airport Director as necessary. ...
-
Energy and Carbon Analyst Fellow
4 days ago
San Francisco, California, United States San Francisco International Airport Full timeAbout the Organization:San Francisco International Airport (SFO) is a leading enterprise department of the City and County of San Francisco (CCSF), employing approximately 1,700 individuals. SFO is committed to fostering a diverse, equitable, and inclusive workplace.Mission Statement:SFO aims to provide an airport experience that prioritizes people and the...
-
Airport Transportation Liaison
4 days ago
San Pedro, California, United States Metro Cruise Services Full timeAirport Meet & Greet Agent OverviewThe role of the Airport Meet & Greet Agent is crucial in ensuring a seamless experience for guests arriving at the airport. These agents are tasked with welcoming guests who have arranged transportation through the cruise line, guiding them from the airport to their designated piers or local accommodations. Proficiency in...
-
Airport Security Enforcement Officer
12 hours ago
San Angelo, Texas, United States City of San Angelo Texas Full timePosition will remain open until filled.GENERAL OVERVIEW: The ideal candidate must hold a valid peace officer certification in the State of Texas, possessing a minimum of five (5) years of relevant experience. A thorough understanding of all City Ordinances and State Laws, particularly those related to Airport Property, is essential. Familiarity with Federal...
-
Airport Operations Manager
12 hours ago
San Diego, California, United States AGI Ground, Inc Full timeJob Summary:The Airport Operations Manager will be responsible for managing and directing ramp activities by providing a safe, quality product covering a range of ground handling services to our customers. This includes ensuring daily operations run smoothly, maintaining and improving customer and company safety and quality standards, and maintaining good...
-
Airport Guest Services Representative
4 days ago
San Pedro, California, United States Metro Cruise Services Full timeAirport Meet & Greet Agent OverviewThe role of the Airport Meet & Greet Agent involves welcoming and assisting guests who arrive at the airport and have chosen to utilize transportation services provided by the cruise line to reach their destinations, whether it be the piers or local accommodations. Agents must be adept at navigating both the interior and...
Airport Meet
2 months ago
Our Airport Meet & Greet agents are responsible for locating and greeting guests arriving into the airport who have elected to book or purchase transportation with the cruise line from the airport to the piers or local hotels. Airport agents are required to be capable of navigating areas both inside and outside of the airport terminals and transport loading zones.
Key Responsibilities
- Attend general briefing at designated time to gain info, supplies and meet team members working on that day to understand sailing requirements and destinations for the day.
- Airport Agent to have necessary supplies (manifest, cruise line signage, contact info) on clipboard in order to provide guests with maximum assistance.
- Meet & Greet guests arriving to airport either at baggage claim or designated cruise desk (based on location).
- Verify all guests taking transfers against manifest and alert Supervisor or Lead if there are discrepancies for each group met.
- Advise and/or assist guests in properly tagging luggage with the following items: Guest Name, Ship, Stateroom/Cabin. Remind them to remove passports, medication and any important items they may need immediately.
- Guides arriving guests throughout the terminal to: secure waiting areas, walkways or elevators/escalators.
- Escort guests safely to transport loading zones.
- Take accurate count of number of guests boarding transportation provided. Note any specific issues during this process and alert Supervisor or Lead if needed for medical issues, missing persons, luggage or items and or any incidents involving guests.
- Should guests arrive without luggage, escort to cruise line office to complete missing luggage report and gather record locator for pier manager to follow up with guest services aboard if needed.
- Informs guests of next steps once they arrive to their next destination – pier or hotel.
o Airport to Pier – advise guests which luggage bays correspond to which ship if shared transport.
o Airport to Hotel – advise guests which luggage bays correspond to which hotel if shared transport.
- Deliver appropriate speech to guests aboard coach on arrival or departure to next destination.
- Note departure or arrival times of coaches to your designated area if working curbside loading zone.
- Note bus (company or coach number) and driver info (name and phone number) on designated log or tablet as advised by Supervisor.
- Maintain the highest level of guest customer service and offering a certain level of cheer or sympathy as the situation requires.
- Answer general questions in an accurate and pleasant manner and provide pertinent information regarding boarding and sailing; take the initiative to assist guests. If unable to respond and resolve on your own, know when to elevate to upper management.
- Perform other job related duties as assigned.
- High School Diploma or equivalent. Will also accept evidence of current enrollment for students aged 16 or 17.
- At least 1 year of customer service experience. Positive Attitude.
- Required to perform basic data input functions on a tablet or handheld device.
- Communicate clearly with peers and guests.
- Greet each guest with a warm smile while maintaining a positive demeanor.
- Follow all company policies and procedures
- Maintain dependable attendance and follow appearance guidelines and cruise line brand standards.
Skills/Abilities Pertinent to This Position
- Verbal & Written communication skills in English. Other languages not needed but can be an asset.
- Ability to understand sales process to accurately handle credit card payments from embarking guests for transportation to the pier.
- Passion for customer service / satisfaction
- Ability to interact and work at all levels as a team member
- Great attention to detail and time focused in order to meet client expectations for transportation.
- Flexibility/adaptability to change while multi-tasking
- Integrity
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
