Assistant Operations Manager

2 months ago

Columbia, United States College Hunks Hauling Junk - ColumbiaJefferson City Full time
Job DescriptionJob DescriptionBenefits:
  • Bonus based on performance
  • Free uniforms
  • Training & development

Company Overview:
We are a full service moving and junk removal company based in Columbia, Missouri looking for an individual who enjoys having fun on the job while working with customers to help them have a stress-free moving experience with us.

COMPANY MISSION: To live our four core values of Building Leaders; Always Branding; Listen to Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service).

COMPANY VISION: To be the largest, most popular employer of a collegiate workforce and a Launchpad of business ownership, bringing back the American Dream to college students and their parents.

Core Values:
Building Leaders, Listen, fulfill and delight, Always Branding, Create a Fun Enthusiastic team environment.

Job Summary
  • We are seeking a driven individual that is motivated by client satisfaction and continued success. College Hunks Franchising is looking for a dynamic individual to fill our Operations Manager role. The ideal candidate will embody College Hunks Core Values and deliver world-class customer service and continue to build a strong company culture.

Responsibilities
  • 100% client amazement and loyalty
  • Interact with clients in a friendly and professional manner at all times creating a memorable experience and repeat business.
  • Business Operations Safety and truck safety
  • Establish value and price appropriately so the client understands the value they received for the price they were charged.
  • Managing P & L and annual budgets
  • Utilize systematic hiring and training process.
  • Conduct client estimates for Moving and Junk Removal services as needed.
  • Manage staff scheduling.
  • Boost team member awareness of company mission and vision to be measured by achieving team member goals.
  • Run franchise operations to ensure revenue and profitability targets are met.
  • Work closely with Franchise Partner to implement and build new systems and processes.
  • Perform junk removal jobs and moving services as well as supervise a team of truck team members. Must be strong and in good physical condition.
  • Oversee employee training in areas such as sales, logistics, operations, marketing, customer service, profitability, and safety.
  • Attend periodic learning and training events.
  • Produce and review operational reports to make operational decisions.
  • Execute monthly marketing plans.
  • Energize and perform day-to-day management of moving and junk hauling operations.

Qualifications
Ideal Education & Experience:
  • Sales, Marketing and Operations/Systems Management.
  • Confident and proactive communicator; must be able to manage positive relationships with clients and team members
  • Willing to have fun while on the job and working in a fast-paced environment
  • Enjoy some heavy lifting and problem solving on jobs
  • Must be extremely reliable, punctual and detail-oriented.
  • Must be safety and liability conscious.
  • Must be excellent at multi-tasking.
  • Strong written, verbal and presentation communication skills.
  • Exceptional interpersonal skills and the ability to work positively/effectively with people at all levels.
  • Construction background and experience with basic power tools preferred.
  • Thrive in a fast-paced and growing industry.

Benefits/Perks
  • Team environment
  • If you want to be part of a growing company that focuses on helping you grow as an individual with a flexible work schedule, a relaxing work setting and the opportunity to advance quickly we want to hear from you.

Veterans are highly encouraged to apply.

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