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Store Manager/Market Leader

3 months ago

Houston, United States Salon Service Group Full time
Job DescriptionJob DescriptionDescription:

Job Title: Store Manager / Market Leader

Department: Stores

Reports to: Regional Sales Director

Status: Full-time (Non-Exempt)

Location: Houston, TX


Salon Service Group, founded over 32 years ago, is the nation's largest privately-owned professional beauty distributor. SSG proudly partners with the Professional Beauty Industry exclusively, through salons, spas and stylists. We have conveniently located, professionally exclusive wholesale stores representing our independently owned, high-end professional portfolio of haircare brands across SSG territories. We are committed to excellent service, quality products and most importantly, we build strong lifelong partnerships with our customers. Our highest priority is to provide our customers with the tools and support that they need for success.


Job Summary: Store Market Leaders manage a home store and lead a group of SSG stores with the Regional Sales Director. Market Leaders develop and maintain an exceptionally trained home store team that can operate autonomously, allowing them to build and maintain strong partnerships and consistently communicate with the Regional Sales Director and the team of Store Managers. A strong emphasis is placed on leading by example, accompanied with a servant mentality.


Duties/Responsibilities:

Lead and Develop Store Team

  • Effectively manage time to remain focused on supporting the Store Manager Team.
  • Attract, hire, retain, develop, and lead a team of driven, goal-oriented Store Managers.
  • Mentor Store Managers through regular coaching.
  • Provide ongoing development opportunities that strengthen leadership skills for the Store Manager team.
  • Foster a fun, challenging, and rewarding culture.

Drive Sales Performance

  • Encourage consistent focus on sales growth, customer service, merchandising, and operation through regular communication.
  • Analyze sales performance and initiate strategies to motivate and achieve success.
  • Support the Regional Sales Director to grow revenue through strong partnerships and communication with the outside sales team.

Maintain Standards of Excellence

  • Reinforce exceptional store experiences, built on strong partnerships through purposeful conversations.
  • Maintain a high visual standard of merchandising display techniques and well-kept store environments.
  • Regularly visit stores and identify/report areas for improvement.
  • Manage and execute regular store inventories.
  • Lead by example, serving as the role model in all aspects and functions of the business including personal conduct, appearance, and attendance.
Requirements:
  • You have a minimum of 3 to 5 years of industry supervisory experience or applicable retail supervisory experience.
  • Previous multi-unit experience is strongly preferred
  • You have a background in the beauty industry
  • You possess an entrepreneurial mindset and clear-thinking skills
  • You’re a confident leader and decision-maker
  • You possess solid financial analysis skills
  • You’re organized and enjoy managing multiple projects
  • You’re willing to be “hands on” when necessary and lead by example
  • You have a proven track record of job stability/tenure
  • You’re successful at building and maintaining relationships
  • You present a professional appearance

Education and Experience:

  • High school diploma
  • Management/leadership experience preferred
  • Retail and/or customer service experience a plus

Physical/Other Requirements:

  • Lift up to 30 pounds
  • Stand/walk up to 8 hours
  • This position will require regular market travel by car and can include overnight visits up to 50% of the time.

Working for SSG will provide you with:

  • Health, Dental, Vision, Life, and AD&D Insurance available
  • Health Savings Account or Flexible Spending Account
  • Employee Assistance Program
  • 401 (k) Retirement Plan - SSG matches 50% of the employee’s contributions up to 2% of their yearly income
  • Paid vacation and sick leave
  • Holiday pay
  • Sam’s Club membership for you and a friend or family member
  • Discounts on exclusive hair products
  • Employee referral program - $1,000 potential earnings per referral


SSG is an EQUAL EMPLOYMENT OPPORTUNITY employer. Candidates are considered for employment with SSG without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status, or other classification protected by applicable federal, state, or local law.