Automotive Service Scheduler/Advisor
4 months ago
MOUNTAIN CHEVROLET SERVICE SCHEDULER NEEDED
Daily Responsibilities:
- Assist customers calling in to schedule service appointments
- Check in service vehicles upon arrival
- Work with manufacturer and dealer data base to call out to customers due for service intervals and requirements
- Assist the service advisors with customer status updates
- Keep customer records up to date in CRM
Our Teams benefits include:
- Paid holidays and vacation time
- Advancement opportunities
- Medical, Dental and Vision benefits
- 401K
You are qualified if:
- You have at least 1 year customer service experience, prior automotive experience a plus
- You can handle a high volume of phone calls on a daily basis
- Bilingual preferred
- You possess the ability to work both independently and with a team
- You have excellent communication skills
- You have the eagerness to learn and grow
- You have good computer skills; Xtime and Dealertrack experience a huge plus
- Your appearance is professional and have a good work ethic
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