IT Help Desk

3 months ago


Chicago, United States Middleground Full time
Job DescriptionJob Description

Hello We are a Managed Service IT Provider looking to bring on another entry level technician to grow and flourish at our company. This role is an entry level where you will be exposed to a lot of technology and have a great opportunity to grow and learn 

If you like  a fun work environment, a good culture, and great teammates, we want to hear from you

Job Duties:

 

1. Answering all phone calls coming into the Middleground office

2. Triaging and scrubbing all incoming tickets and working them to resolution or assigning to team

3. General IT office systems support including setup, management, and troubleshooting of desktops, laptops, printers, phones, and network, including occasional on-call support afterhours.

4. Help Desk L1 duties including support on Microsoft, Dell, Lenovo, HP, and other various products

5. Physical hardware build outs and configurations.

6. Internal ticketing system usage, administration, and management for all issues

7. Assist in providing excellent customer service to all Middleground customers

8. Contribute to the growth and improvement of all internal and external systems

 

Powered by JazzHR

GJv0WZO6DY


  • IT Help Desk

    2 months ago


    Chicago, Illinois, United States RKON Full time

    Eager to Join Our Team as a Help Desk Analyst? Join RKON's vibrant environment where dedication and commitment are highly valued. With a history dating back to 1998, our company has a fast-paced culture that adapts to the ever-changing IT industry landscape. Recognized by Crain's Fast Fifty, CRN Fast Growth 150, and Inc. 5000 for our substantial growth, RKON...

  • Help Desk Manager

    3 weeks ago


    Chicago, United States VC5 Consulting Full time

    Positon: Help Desk Manager   Position Overview: We are seeking a Help Desk/Service Desk Manager to lead a team of 4 Service Desk agents and oversee remote support operations for offices in Los Angeles, San Francisco, Dallas, Washington D.C., and New York. Key responsibilities include managing IT systems such as SCCM, SolarWinds Service Desk, Office 365, and...

  • Help Desk Specialist

    1 month ago


    Chicago, United States Realtime Recruitment Full time

    🚀 Help Desk Specialist II! 🚀Are you passionate about tech support and customer service? Do you thrive in a remote work environment? If so, we have the perfect opportunity for you! We're looking for a Help Desk Specialist II to join our client's dynamic team and help them provide top-notch support to their clients and customers.Why You'll Love Working...

  • Help Desk Specialist

    1 month ago


    Chicago, United States Realtime Recruitment Full time

    Help Desk Specialist II! Are you passionate about tech support and customer service? Do you thrive in a remote work environment? If so, we have the perfect opportunity for you! We're looking for a Help Desk Specialist II to join our client's dynamic team and help them provide top-notch support to their clients and customers.Why You'll Love Working With...

  • Help Desk Facilitator

    3 weeks ago


    Chicago, United States BHS Corrugated & Robotics Full time

    Job DescriptionJob DescriptionBHS Corrugated, North America, is seeking a Help Desk Facilitator who is passionate about customer service and has a strong technical background in industrial or mechanical systems. This is not an IT Help Desk position; rather, we are looking for an experienced industrial technician who is comfortable as the initial interaction...

  • Help Desk Support

    3 months ago


    Chicago, Illinois, United States TEKsystems Full time

    Job Description:A client of TEKsystems is looking for a Help Desk Support Agent with 1 to 5 years of experience, who will be responsible for providing first class technical support to all internal staff and contractors who have access to the clients internal network and systems. Does this sound like you?You will be expected to maintain both software and...


  • Chicago, Illinois, United States OCC Full time

    *This position is not eligible for sponsorship*Please note this is 1st Shift Tuesday-SaturdaySummaryThe Senior Associate, Help Desk completes general tasks to aid in the ongoing support of workplace endpoint technology which includes desktops, laptops, thin clients, and virtual desktops. The Senior Associate, Help Desk carries out procedures to ensure that...

  • Help Desk Technician

    4 weeks ago


    Chicago, Illinois, United States Center for Research in Security Prices (CRSP) Full time

    GENERAL SUMMARY:The Help Desk Technician is part of a team that provides high-touch support to the internal clients at CRSP. This position will triage, resolve, and route employee requests that require escalation in a timely and accurate manner. They are expected to resolve a majority of issues upon first contact providing the highest-level support.PRINCIPAL...


  • Chicago, United States Amentum Full time

    Amentum is seeking a Bilingual Virtual Help Desk Operator to create work orders and engage maintenance technicians for facilities/production maintenance calls. Typical work schedule is Monday – Friday   1 pm  - 9:30 pm CST; hours may vary based on business demand. Weekend hours may be scheduled to support our 24/7 operation. Responsibilities:Input...


  • Chicago, United States Protek-IT Full time $80,000 - $120,000

    Job DescriptionJob DescriptionCompany OverviewProtek-IT is a small MSP (team of 11) specializing in fast and personable IT support for small businesses and non-profits in Chicagoland. Our clients are usually 8 a.m. to 5 p.m. businesses and non-profits operating in the following industries: business consulting, manufacturing, legal, real estate, property...

  • IT Help Desk Support

    3 months ago


    Chicago, United States K2 Staffing, LLC Full time

    Job DescriptionJob DescriptionSummaryOur client is a leading CPA Firm located in Chicago, IL (with 5 other locations) and they are in immediate need of a Level I or II IT Help Desk Support. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. Duties & Responsibilities New User Onboarding &...

  • IT Help Desk Support

    2 weeks ago


    Chicago, United States Cinter Career Full time

    We are seeking a motivated and skilled IT Help Desk Support to join our team. The ideal candidate will have a background in providing technical support to end-users, particularly in Microsoft Dynamics and Microsoft Office products. This role will involve troubleshooting, setting up, and maintaining PCs, as well as managing user accounts in Microsoft Azure...

  • IT Help Desk Support

    2 weeks ago


    Chicago, United States Cinter Career Full time

    Job DescriptionJob DescriptionWe are seeking a motivated and skilled IT Help Desk Support to join our team. The ideal candidate will have a background in providing technical support to end-users, particularly in Microsoft Dynamics and Microsoft Office products. This role will involve troubleshooting, setting up, and maintaining PCs, as well as managing user...


  • Chicago, United States Cinter Career Full time

    We are seeking a motivated and skilled IT Help Desk Support to join our team. The ideal candidate will have a background in providing technical support to end-users, particularly in Microsoft Dynamics and Microsoft Office products. This role will involve troubleshooting, setting up, and maintaining PCs, as well as managing user accounts in Microsoft Azure...

  • IT Help Desk Support

    4 weeks ago


    Chicago, United States K2 Staffing Full time

    Job DescriptionJob DescriptionSummary  Our client is a leading CPA Firm located in Chicago, IL (with 5 other locations) and they are in immediate need of a Level I or II IT Help Desk Support. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. Duties & Responsibilities New User...


  • Chicago, United States Help At Home Full time

    Help at Home is the leading national provider of in-home personal care services, where our mission is to enable individuals to live with independence and dignity at home. Our team supports 66,000 clients monthly with the help of 53,000 compassionate caregivers across 12 states. We're looking for people who care about others, who are willing to listen, lean...


  • Chicago, United States Black Diamond Technologies Full time

    Job DescriptionJob DescriptionOrganizationThrough clinical services, education, and research, Our client is one of the nation’s leading relationship-based behavioral health organizations committed to strengthening and healing children and adolescents, couples, families, and individuals. When you join this organization, you are joining a team of over 230...


  • Chicago, Illinois, United States RKON Full time

    Analyst (Tier 1), End User EngineeringAbout us: RKON is an ISO27001 and AICPA SOC 2 Type II certified company that specializes in providing IT migration and transformation services for the Mergers and Acquisitions market. RKON was recently recognized as one of the 100 best places to work in IT, highlighting our competitive advantage of empowering thought...


  • Chicago, Illinois, United States RKON Full time

    About us: RKON is an ISO27001 and AICPA SOC 2 Type II certified company that specializes in providing IT migration and transformation services for the Mergers and Acquisitions market. RKON was recently recognized as one of the 100 best places to work in IT, highlighting our competitive advantage of empowering thought leaders and providing cutting-edge...


  • Chicago, United States Cinter Career Full time

    Job DescriptionJob DescriptionWe are seeking a "Associate Help Desk Specialist " in Chicago, IL.This position is for an IT consulting company.On-site location: Chicago downtownThere will be 3 shifts you will be working. (Schedule will be fixed 2weeks advance- 4weeks before holiday season)1st shift:  6AM-3PM2nd shift: 4PM-12AM3rd shift: 12AM-8AM2-3 days/week...