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Administrative Assistant II
4 weeks ago
This position is located is statewide in Oklahoma and the location is negotiable.
Administrative Assistant II - E17B
Annual Salary $40,491.56 + Full State Employee Benefits
Travel for this position is occasional.
Days worked will be Monday through Friday.
Must possess a valid driver's license and must maintain required car insurance.
Education and Experience:
Requirements at this level consist of five (5) years of technical clerical office work or an equivalent combination of education and experience.
Job Responsibilities:
Positions in this job family are assigned responsibilities for providing administrative support for program areas and support functions, or serve as an assistant to, or provide administrative support to an administrator or an official. This position will be responsible for supervising administrative staff that receive and triage inbound calls for AFS Virtual Eligibility Center supporting Comprehensive, Long-Term Care, and TANF eligibility staff and EBT requests/inquiries.
- Train new staff and conduct continuous training for staff on program and process changes.
- Monitor and support administrative staff ensuring world class customer service is being demonstrated.
- Initiates correspondence requiring knowledge of agency or program procedures and policies.
- Interprets and advises internal and external customers on departmental or program rules, regulations, and laws.
- May supervise subordinate staff.
- Represents agency, supervising official, or program area at meetings, conferences, or civic organizations.
- May establish educational and/or training programs.
- Enters and retrieves information using Personal Computer or other data processing equipment and receives and reviews coded and un-coded source documents; reviews data and makes routine corrections.
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If you have questions, please contact DHS.Careers@okdhs.org
OKDHS is a Fair Chance Employer.
This is a position in the Oklahoma Civil Service.
Announcement Number: 24-JD169
83001060/JR35801
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